Customer Ratings & Reviews

The Geek Squad agents installed our new 65" Frame TV, flush to the wall, above our fireplace. Great service!

Geek Squad showed up on time and ready to get right to work. Very helpful, answered any questions, explained what he was doing and how the mount worked once installed.

this a good plan to have when you have multiple devices and or equipment

The agents installed my TV on the wall and set up the internet and smart options for the new TV. Quick and efficient job, and cleaned up and took the boxes.

The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

Completely Awesome job and customer service. My team was the best.

I was given a 4-hour window in which to expect the installers to arrive. After four hours of no contact, I called, and all they said was that they were running late, as if I didn't already know that. They finally arrived, without a call that they were on the way, 2 1/2 hours late! They were not professionally dressed, nor did they have any Geek Squad ID. The one man who arrived had a t-shirt that was way too short, and his stomach hung below the shirt and over the top of his gym shorts. Then he kept using the shirt to wipe his face with it. He decided, with very dirty hands, to put the TV on my new white sofa, and left dirty marks. The two men kept sliding metal pieces and tools across the top of my new black credenza, and put numerous scratches on the top. While installing the TV, they told me about two lawsuits they were currently involved in due to their work!!! They did clean up after all was done, but did nothing about the black spots left on the sofa or the scratches on the furniture. They had unplugged our soundbar, cable box, etc., and did not set that back up; they turned the TV on and off and left. The TV is not level due to the wall mount they installed. I gave this one star because negative stars were not an option. For $250, I expected much better service. Next time, I will let my 5-year-old grandson do the installation.

Great fast service! Very nice gentlemen that serviced us!

Excellent service at a reasonable price. Very knowledgeable, professional and timely. On time and very curteous. Highly recommend this service

I like the adjustability of the tv angle right and left.

The Asheville team of Brandon and Noah are extremely professional and knowledgeable. They have installed two 75” TVs and it is because of them that we felt confident in purchasing the second tv

All done very smoothly without any issues. Great communication leading up to our appointment. Definitely knew what they were doing! Made it all look easy!

Very professional and thorough. They arrived on time and very courteous and efficient

Almost perfect. My expectations when paying for an install or assembly is perfect from pros. could have went over one or two other small things that gave us problems

Awesome and even came back to adjust a few things !!!! Good job Geek Squad thank you for your professionalism and patience!!

Installers worked quickly and communicated very well with me about the installation, where I'd like the TV, etc. They left no mess behind; I'd highly recommend this service if you need a TV mounted.

This is a quality product, totally worth the little bit extra money

set up the system quickly very friendly very answered all my questions

They're on time and explained everything that were going to do. They made sure we were completely satisfied before they left.

I thought I would hang the TV by myself. However my wife suggested using Best Buy, as usual the wife was right. They hung it, no issues and no follow up required. Thanks Best Buy,