Customer Ratings & Reviews

This 2 man team did great. Very quick with no mess. Leader took plenty of time to review the remote and all setting with me. Can't speak for the entire squad but these 2 guys were awesome!!!

The TV is working perfectly, my wife loves it! Now leave me alone.

Was nice and easy. I guess they do this a lot because the wall was out of the box and mounted in less than an hour. And it was an 80 inch tv! Solid work.

The guys were knowledgeable, polite & efficient. Work was done in a reasonable amount of time.

Only slightly less than the cost of the TV but worth every penny.

Definitely the vocal point of my house is what these fine helpers were able to accomplish

Yes it is connected and works very well so like the Tv

Accurately measured and installed. Very kind explanation afterwards. Recommended service!

There was some sort of scheduling issue which had our agent been delayed but it was no big deal. Extremely informative and give good feedback in regards to what the best option would be to mount

They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

Technicians were time efficient and clean. Would request service again.

The installer was very knowledgeable and pleasant. Installation was less traumatic than I thought.

I've been a Total Tech Customer for a few years. Very satisfied with their work!

The lady that came to do the work was amazing and super friendly.

The geek squad did a very nice job, courteous and clean! Quick and aware of our nice home, took all precautions to keep tidey while setting up and removing all waste from job!!

Best buy technicians were on time and communication was great with emails and calls before showing up to my house. They mounted the TV in a few minutes. Very happy with their work.

Very professional and helpful geek squad.they were even able to use the mount that was already there. So I was able to return the new mount if I wanted.

The Geek team was professional, experienced and thorough. They unboxed my TV, mounted it, made sure everything worked properly and took the box and packing materials with them.

He was very helpful, excellent and what a gentleman. I was super satisfied! Best Buy should be proud of having someone with such GREAT customer service.

The installation was good. The technician needs to work on his ‘people skills’ when in people’s homes. His knowledge was expansive but he made it too technical for the average person to understand. He belittled our contractor in front of him and me rather than work with what we had. Was glad when it was over.