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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1269 Showing 25,361-25,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient. Very cleaned handle everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. Totally professional, friendly and did a prefect install on my wall. They also wore masks and social distanced when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my t.v. on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job guys. As usual, Eddie and his helper we very patient and did the usual excellent job. Always been happy with the quality job he does. Thanks Eddie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was professional and quick, very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from the Geek Squad who came to my home and put up my new television was very professional courteous polite and quick I will recommend them always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable. Will definitely recommend the geek squad Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and it saved me the hassle of trying to do it myself. They knew exactly what to do and get it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Clean, friendly and do the job right. I wouldn't by any electronics without them installing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No thinkin required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer.. somethin goes they fix. Much cheaper then buying new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good I like it you will like too every one will like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad mount and set up my tv was awesome! They were efficient allowing me more time for myself and saving me the frustration and back breaking work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians was very helpful and friendly. Although they did not wear a mask, I was okay because I had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was amazing, they were on time and new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting Ordered but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not wanting my tv mounted. Geeksquad understood and adjusted without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Sergio. He made sure everything was set up properly Ed and exactly how we wanted it with our new tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great instalation, poor finish !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out, installed the TV and realized that the TV screen had a dark spot. He told me what to do, who to call, and 5 days later i Had a new TV and they installed it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and instslled my yv and sound system. They were a grat team and very knowledgeable about thr product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and professional. The installation was done to my satisfaction and they walked me through the features of my TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that witb tbe mount that I bought they couldn't guarantee that the TV would be level, and it isn't. They tried to upsell me to a different mount that they had in the van, and that mount could guarantee a level TV.

    I would recommend this to a friend