Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1274 Showing 25,461-25,480 of 38,693 reviews
  • Rated 4 out of 5 stars

    Heek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went over and beyond expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team came and installed my TV and spent alot of time making sure I knew how to operate Luis and Anthony are AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mount installation for my new home and I couldn't be any happier. The service tech was professional and courteous. He did a fantastic job! Definitely calling Best Buy next time we move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old TV and mounted my new one and hooked it up to my devices. They showed me how to use the remote. They were so gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my home theater system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, the setup is presentable and the sound quality is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and courteous. The Geek Squad guys are always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hidden costs spoiled a good installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television mounting info was never explained. I called to ask about materials needed and specifics about my particular installation and could never speak to anyone. Apparently $250 to mount a television to the wall only counts for a tv that is mounted at eye level or lower. Because it needed to be mounted above a fireplace, there was an additional charge of $130. This is an unfortunate surprise charge that’s basically saying , you want the tv hung or not? So you are Shanghai’d for a ridiculous $130 hidden cost. It’s not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great smart and got every done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on time and did a great job. Cords are hidden and the box was attached to the tv mount with ties, very good value compared to other installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Technician ended up needing to spend more time than expected because the old TV had been installed so long ago. He was very thorough in getting the installation completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my tv and wall mount were wonderful. Did not explain how to remove tv from wall mount. Other than that they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, again…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Agent was on time, polite, knowledgeable & went out of his way to make sure everything was perfect… Thank you, again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Times the Charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got burned by third party on initial install, but Josh more than made up for it - could not be more pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice neat job-They also removed all trash and the old TV for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the mount and TV did an excellent job. The arrived on time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome >>>….>>…………………………………………………………………..///////.//////////////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Install Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the service that I received for your install team. They installed a 65" flatscreen unit.

    I would recommend this to a friend