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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1276 Showing 25,501-25,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    These guys know what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them out twice now to install and it is so worth the expense. They know what they're doing and trouble shoot when needed. They also call before arriving which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv’s mounted and everything went well. The team was very professional and extremely nice. They were very detailed and cleaned up everything. A great customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and cleaned up after themselves! Highly recommend these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect & Mounting - 56” and Larger, as advertized, was trouble finding my totaltech account but it was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such an amazing job! Both were personable and completed the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were friendly and professional. They ensured that our new 65" TV was properly and securely installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:On-time, completed Tv install quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on-time and completely installed my TV quickly plus helped me to learn how to use it and "fixed" a problem encountered. Thanks for great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, connected my sound bar and set my devices for premium viewing and listening!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install two TVs, 1 in the living room the other in the basement. The service was great! The tech was friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable, friendly and quick. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Geek Squad Techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were outstanding! Really appreciated their expertise and care they took installing my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a great job! We were very pleased with the service and his great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew were super nice & well qualified representatives for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected my TV were professional. I am delighted with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job to Matt and Scott, agents who did an excellent work installing and connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they had it up in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great as a team and had it all put up and working so fast. I thought it would have taken hours it was done so fast. AMAZING service very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative and helpful. Very satisfying I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” SONY A80J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in did a fantastic job! They were friendly and professional with everything. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my local Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and courteous knowing full well I'm not technically savvy! Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV n mount n soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg and Josh did any exceptional job of installing and were very patient about teaching us how to use the TV and all its features.

    I would recommend this to a friend