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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, they were on time, knew what they were doing, measured and got it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sure they would've done a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually ended up not using this service after all. I'm sure they would've done a great job; we've always appreciated their help in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Neat, clean, efficient, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the mounting of my TV went very well and the technician connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were quick and well trained, all went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and proficient with my tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the process with me and made me understand and I was completely comfortable with him. My Tv calibration was amazing thank you for making me enjoy my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My televisions were installed with great care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job of providing exceptional customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent workers. They were concerned that the TV was placed exactly where I wanted it. And they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was Fast and Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was awesome. He worked efficiently and had everything set up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent. His skill, courtesy and friendliness were a model for all installers to emulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by the efficiency and the knowledgeable representatives. The tv was installed on my existing wall mount, they explained all the features and had everything working in minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hidden and unexpected fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not come as prepared as I hoped They were friendly and did a decent job but had to pay an extra unexpected $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Also helped out with set up. Glad we had Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TVs installed. Mounting brackets installed for each. The Tech was on time, super knowledgeable, clean, and thorough. Totally satisfied with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount for us and 65 inch tv. They did a great job. I would highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an amazing job mounting my TV and setting it up for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great TV, great value and great help from the Geek Squad!! I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and incredibly helpful. They gave good advice and made sure I had thought everything through so that i would be happy with the final look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not on truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived in a timely manner and did a good job mounting. However, he did not have the necessary equipment to finish the job completely.

    I would recommend this to a friend