Customer Ratings & Reviews

Great service. I’ll recommend this to friends and family.

Very knowledgeable and professional. Easy smooth set up.

Great service and friendly help, they keep you involved through the whole process.

Exceptionally awesome level of service! They were on time, were courteous and offered great tips for using our new TV.

this bracket worked out perfectly the insulation went very well

The agents were very nice, and it didn’t take long for them to mount the tv. Only problem I have is that the bottom clips on the mount broke.

Great install! Installers did exactly what I asked and were very helpful!

These guys were very knowledgeable & helpful throughout the entire process from where to mount & tv setup options (Fire tv etc)

We delayed delivery and set up so we could be on Geek Squad’s schedule. When a third-party installed arrived with our TV, I was extremely disappointed. The installed did install the TV and closed the ticket even though he was unable to set up the headset as requested. Called the store at 8 pm when we discovered the headset was too advanced for the tv. Put on hold twice for a long time. Could have come to the store, bought a new headset that night. But with the long holds, time ran out. The next day I bought a new headset and optics cable. Set up another headset install appointment. The job was finally completed, but with many unnecessary delays.

The Geek Squad team were on time and very professional with the services requested! I even received a backup call to see if I had any problems or questions! Very pleased!

Had this included in my Total Rewards package and was totally worth it. Delivery and installation.

The Geek Squad did a nice job mounting my TV in my living room.

We could never have done this ourselves. Sean not only mounted the TV and set it up with our cable box, but minimized all the "hanging wires" into one which looed so much neater,

We had an install scheduled for a Wednesday afternoon (between 12-4 PM) but the techs never showed up - I still don't know what happened. Even their supervisor at the store didn't know where they were. But, the store worked with me to make it right and the install ended up being rescheduled for the following Friday morning. They arrived around 0930 and executed a competent install. I'm a bit OCD about organizational things and I was pleased they made a good, level mount install. They also showed me how to make minute adjustments to screen rotation and made sure I retained the original mounting hardware for the old display. Pleased with the install so far, after the initial drama.

Geek squad did a great job and the recommended mount was perfect as well.

Geek agents are awesome! They communicated what they were doing and answered all my questions. They even cleaned up after the install. No worries.

The two Geek Squad associates who installed my new TV and sound system did a great job. They were very professional and answered all my questions.

this 55" oled tv will be installed on 24 December 2022 and they will hook up the soundbar to this unit

The agent was great in mounting my TV and sound bar. But couldn't get my sub woofer to work.

The guys were both knowledgeable & friendly. I already had the mounts attached so it did not take long at all. If they could have programmed my cable remote to control the on/off for the Vizio sound bar, I would have given them 5 stars instead of 4.