Customer Ratings & Reviews

The agents did an excellent job of installing our very large TV and did the job very efficiently.

Agents well prepared for installation, professionally completed

Excellent service for the work performed at my home

I watched as they worked and Geek Squad set it up to make it easy for me to switch between programming and how knowledgeable they are at their business.

Don’t try to mount a TV on the wall by yourself… two guys from geek squad installed the TV on the wall in about an hour and 15 minutes

They mounted my TV, but failed to do a final check before they left. I have no volume control for anything now. I have no sound from my computer. The audio cables are not connected correctly. I called to have them come back but I had to set up a whole new Geek Squad appointment. So for the next 4 days I have no volume control, or sound from my computer for streaming. Not pleased with this. When calling best buy I was on hold for almost 10 minutes, seemingly the norm these days. The foreign support center is a headache. They read prepared statements before doing anything and repeat back to me everything I said first. It drives me nuts when I just want to get on with it. I purchased a $2400 Sony 65" Bravia OLED (to replace a 3 year old LG OLED that had horrible burn in the screen (not from any static displays) in 4 separate places and black triangular shapes coming up from the bottom of the screen) and brought it into my house by myself, but then had to pay $343 (wasn't it supposed to be included?) to take the old TV down from my already installed mount and put the new one up. Then reposition my sound bar (took 5 minutes) and hook up all the cables. Easy. But...no volume or sound.

Installers were quick, knowledgeable and cleaned up after themselves

Geek squad did a tremendous job on installation of mounted tv and soundbar, hiding all cords. Guys were respectful and courteous.

Geek Squad hung my 85" TV> These guys are TRUE professionals. They were neat, clean and the product was set up perfectly!

The Geek Squad installation of my new 65" TV on the wall was professional and efficient! Definitely a good investment to assure a quality job!

The agent at Geek Squad discussed both wired and wireless connection options with me, suggested the proper equipment, and assisted me with price comparisons.

Geek Squad set up my 65"tv. They were efficient, and helpful. I already had the wall mounts up so that helped. The lead tech gave me his card and said to call him anytime if I had any questions.

the guys did an amazing job for all 3 of my tvs in the backyard! they are synched perfectly!

Love that they come and set up. Done quickly. Wish they cleaned up a little better but not too bad

The agents did a great job. sfafdsafadfdfasfasfsdfasd

The techs showed up on time, and had it installed in no time.

The techs were nice and mounted the tv fairly quickly. They were kind enough to explain the tv mount process as well as the do’s and don’ts for the one I purchased.

First class. Turned up on time and installed the new tv on the wall. Explained fully the functions of the remote for the new tv.

The team was competent and personable. They set the TV up to accommodate our viewing preferences.

The geek squad arrived on time and installed the new Samsung TV in much less time than expected. Both service technicians were knowledgeable friendly and courteous.