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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1286 Showing 25,701-25,720 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. IT was relativbely difficulty connection but the figure it out and my TV hasn't not fallen off the wall at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD is plain AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad teams are experts in what they do and beyond. They are very professional and courteous as well. Don't ever hesitate to use them for your TV mounting and installation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Quick and easy. Professionals come from the Best Buy tech support program. Mounts are strong and set up was fast and now my TVs look great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my television, 4K player, DVD player, and sound system. They were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed tvs, installed antennas, and made sure all was working well and that we understood how everything works Very competent, cheerful, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ontime and very nice, we needed or tv mount fixed that was installed last year. The tech found the issue and fixed the problem and remounted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing!!! They were friendly, professional and fast! They didn't wast any time getting in, getting everything hooked up and installed. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They monted our tv in no time and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Went above and beyond my expectations. Even provided advice for another TV that is to be replaced later in the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Showed my different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to install my tv and mount were amazing. Quick, precise and efficient. TV looks great mounted into brick above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV and the installation were terrific and there were no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headache free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic rep made it nice and easy with great recommendations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Ended Up In Less Than Ideal Location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job. In terms of fastening it to the wall securely and fastening it to the tv securely, and being professional: 5/5. But the other part of it that they didn't do so well, is that you really have to start with where you want the tv to be, in all 3 dimensions, and then work backwards from there to position the mount. They didn't do that, and It ended up in kind of an awkward, less than ideal location imo. And of course once you've positioned it, there is really no changing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time. They installed the TV mount in our bedroom and connected all our devices. We are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

    I would recommend this to a friend