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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1288 Showing 25,741-25,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    My TV was installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected at all my devices quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim came out and did an awesome job. TV looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible knowledge and service. Organized my wires and programmed my remote. Loved the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, thorough and knowledgeable. They did a wonderful job. We are very pleased with the way they hung our wall mounted TV. It looks great and saved us a lot of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV. I later noticed there was a slight tilt in the mounting. It’s not level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bowers and Wilkins speakers have great clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from some decent ones to B&W sleek looking with better definition. Only problem was the sales person didn't think to check what would power them so I ended up purchasing a new amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my new 82” TV where outstanding and very informative. They answered all questions with the exact detail I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that mounted my TV did a fantastic job. Very polite, very professional and fast. Got the job done quickly and cleaned up the area when they finished.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don’t have any problems and the installers they are professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and wall bracket installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly great service Nerd squad Reps were helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and excellent service, asked questions and customized the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and even better tech service to mount this 75" tv on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are perfectionist. They are experts in end to end delivery solutions. Nothing is left to worry about once they are asked to do the gig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new 4K tv and needed Geek Squad to set the new tv and recycle my old one that was really old. They hooked up my other electronics too and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sister's TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for your help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attitude, so happy to help.... I'm 72 and sometimes technology is not easy but the team made the experience awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and efficient. He and his assistant mounted and connected our TV without incident, and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation and service were great. They were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but great things to say about the Geek Squad - both in home deliver/set-up and customer service. Always knowledgeable, professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, responsive and very professional.

    I would recommend this to a friend