Customer Ratings & Reviews

I got an appointment in two days after my tv purchase. The technicians were right on time, very polite, friendly and helpful. They truly did everything as stated; even showed me how to use it all. I hadn’t thought about hiding the wires, but they explained my different options so I could easily add it myself.

Agents called and informed us of the time, and arrived a little early. They were professional, adhered to covid guidelines, worked quickly. Explained operation of the new TV, cleaned up, made sure there were no remaining questions and left. Great experience.

My installers were fantastic! They called prior to their arrival, which was right on scheduled time. They were professional, friendly, and mindful of our home and the pandemic. The install went very well and I am completely satisfied!! Highly recommend!!!

The guys went above and beyond. Put on plastic coverings over their shoes. Professionally unmounted the old mount for me, put in the new one, let me try it out, and then put the old mount back in for me when they realized it was better for my needs. Would do again for sure. Very professional.

The tech was AMAZING...very professional every step of the way, from the initial conversation on the phone to the in-home visit to the installation of our TV. He provided us with options and was extremely knowledgeable. We will be using him in the future!

The guys did a great job installing and where prompt

When we moved into our new home I decided I was not going to install any more TVs myself. We had the Geek Squad come out and put up three TVs on the wall mounts. It was a pleasure to come home and be able to sit down and watch the TV knowing I didn't have to put it up. Well worth the investment.

Geek squad crew did a fabulous job with install and clean up. They were very professionally and friendly and efficient at their job. I would ask for them not third party contractors from Best Buy.

These guys were great. Took my old TV and mount down, put up a new mount and TV to my specifications. Made sure everything worked correctly. Even had to make a change to my AVR, I had a setting wrong. Very professional and nice guys.

The entire set up took 25mins. They came in ready to go and put booties on. Pro’s!. The 1st geek squad rep asked me where I wanted the tv. Then him and his partner got to work. One guy taped the wall and the other removed & set up the brackets. After the rep found the studs he taped a plastic bag on the wall under the spot where the screws would go. Why? Because the bag caught the dust from the drill!!! Pro’s! I had bought sound bar brackets and they installed that too. He had set up my wires and covered them with a device. Then he took and tied up my wires to make it look super clean. Took 20mins start to finish. But I said 25 at the beginning. So what happened in the last 5mins? The rep asked for my remote and then made sure my entire system was set up. He showed me I wasn’t using my tv’s full HDR potential and then programmed all the inputs from my other devices. My expectations were blown away. The final product is amazing. I’ve already recommended them to my friends and family. Worth every penny!

Geek Squad is great! Professional, courteous, humble and helpful no matter if it’s a tv mount or computer repair...every experience I’ve had thus far with GS has been positive! They installed the tv mount with precision, no mess or hassle and did great!

I was very happy to see that Brian would be the technician who would be coming out to install our new TV. This is the second TV he has installed for us. Each time he has been very professional. He is extremely knowledgeable and answered all my questions regarding the TV.

Geek squad was great on the mounting and install of my new tv. Very cheerful, easy to wor, with, answered all questions, very neat...even wore slip on dust shoe covers to protect my floor.

The technician mounted and installed my Tv in a very tight space. The work was outstanding. I'm very pleased with the quality and professional service for this installation.

The rep that showed up to do the install was great. He got in and out pretty quick. I felt it was a little pricey since all that needed to be done was mount the tv. He didn’t need to set up or program the tv so I felt a credit should have been given since that was part of what I paid for.

The Geek Squad was excellent and very professional with my installation. They arrive when I expected and were quick to complet my setup!

Concerned initially that it wasn't the Geek Squad who installed. However, technicians were professional and knowledgeable. Connected and mounted without an issue. Very satisfied with the service.

The agents arrived on time and emailed me information regarding their anticipated arrival time enabling me to plan more precisely their arrival time. The installation was without a hitch and they wee helpful in educating me to the basics of my TV set up and the nuances of my Geek Squad program support.

People installing TV were efficient and professional. They were on time and did a neat job.

Excellent install and service, these guys really know what they are doing and helped to trouble shoot and offer alternative solutions.