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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1292 Showing 25,821-25,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super Duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was friendly, flexible and knowledgeable. They worked diligently and advised on best options available when Plan A didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. All the techs are beyond friendly and give great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick to get the old out and new in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expedient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and got the job done in a timely manner. Me and my wife felt more comfortable going with them versus a 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came to the house on as very professional and knowledgeable they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that mounted my TV and set things up were great. They were very clean in their work and picked up after themselves. They even vacuumed! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installer Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were professional and informative regarding installation and questions regarding use and operating systems on our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian of the north woods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard working, pleasant and helpful. Long as these guys are around I’m going with the geek squad for my installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service bought was setup of the new TV & removal of the old TV; however, the old 65" was too big for the crew doing the setup, so, another appointment had to be made to remove the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced Agents made short work of TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents efficiently installed wall mounted TV in a timely manner. They were courteous and kept the work area neat and cleaned up after completing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TV quickly and efficiently. He made sure everything worked before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can install electronics myself, though I don’t have a large enough vehicle to carry a 65” TV and I’m aware of how fragile TVs are today, so I picked the install service. A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and they did a custom installation based on the fact that they could not use two wall studs. They were on time, and finished within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by BestBuys third party.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within an hour I had my new tv on wall. Polite and very efficient. Gentleman was so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85" TV, Soundbar & Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and his helper were exceptional Professional Clean and very knowledgeable I would reguest him on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was ordered on line and promptly delivered. Installation was easily completed and works great. This is our second bracket and we knew it was just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and the installers were awesome. There were some issues with my order, and the in store home theater manager and installer went above and beyond to get it done!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician (David) stayed late to make sure install was completed to my satisfaction— which I really appreciated - thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and removed the old one. Neat and quick

    I would recommend this to a friend