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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! Logan Lester was extremely helpful, polite, and professional. I would request Logan for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love viewing the TV without visible cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount functions well to allow primary viewing by me but adjustments for when I have company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived on time ! They were professional and were quick completing the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on the wall by making some minor adjustments due to the placement of the electrical outlet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First Attempt Total FAIL. Second attempt Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install took two attempts. The final install was great. If I could give a 0 Star I would - 1000% FAIL by Bestbuy for On-line purchase. First attempt TV was scheduled to be delivered and installed by a BestBuy 3rd party vendor who failed to show up. Had to cancel order and re-order at the store and the final delivery and installation was weeks late despite me contacting BestBuy numerous times to try to mitigate. In the future if I need install, I am going into store where there are people who are accountable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Professional and courteous, in and out in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 TV’s to install and the Geek Squad got it done in no time. Very professional and knowledgeable team. Couldn’t have asked for a better team. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the service Geek Squad provides!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time snd installed two tv wall mounts. They were efficient, courteous and knowledgeable. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Team did a great job mounting TV and hooking up 6 speakers and stereo cd player and bluray player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77 inch TV and wanted a mount that was stable and could be adjusted in many different ways. This is that mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I enrolled in Total Tech, arrive on time with updates when arriving. Friendly, knowledgeable and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was wonderful! Extremely professional and technical. No doubt in the strength of this tv mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the price for someone who is not a techie. They also hauled away the old tv and it was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smaller tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just awesome even tho I upgraded to bigger tv n bigger mount they did the switch no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Team installed my tv and remounted another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek sqia squad d teambwas fantastic. Showed up early on right on time. Came prepared and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, very friendly , informative and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and accurate set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe 2 guys were friendly and fast in setting up my 75in Samsung. Removed all the boxing and gave me a quick tour. The only problem is Bixby talks to fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was polite, respectful and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expected. They mounted our tv on the wall efficiently and hooked up all our devices. They answered all our questions. They were great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend