Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1302 Showing 26,021-26,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad remounted my TV. It was hung offset because of a bookcase to one side. I moved the bookcase and TV wasn’t centered on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and promptness very helpful and job done perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. They called ahead of time and were really easy going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed the TV and mount did a great job. Setting up the appointment to get the work done was a nightmare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is old with some odd walls. But the install team was fast, efficient, and professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to put the tv in just the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Thankful for the tech. He really knew what he was doing. Didn't take long to get set up and installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv very efficiently!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV! And the Geek Squad did an amazing job installing everything for us and making sure everything works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, conducted themselves professionally (both teams).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, and swift with his work. Would definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob did an amazing job and was very patient showing me how everything worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Were able to use our existing wall mount, instead of new wall mount we had ordered on advice of salesman. So saved us money. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. No issues, arrived promptly and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came to install and relocate another TV was the same two that had been there before, and I wish to give them an excellent rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv. Great for the price. The picture is amazign and the size is perfect. Buy It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional was above expectation even show be work tv and remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who initially took the order, inaccurately stated I wanted a Television mounted on a wall. I was having problems with my surround sound. The service people were understanding and did a good job hooking my sound system up. After this event, I had to call the Geek Squad again for different problems not related to the first, it was difficult to communicate with them online. I was told on two separate occasions there was a 4-5 hour wait. My problem is still not resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was on time did a great job a lot better than I would f done and with a warranty so if I t falls off the wall it’s on them I recommend this

    I would recommend this to a friend