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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1303 Showing 26,041-26,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was on time did a great job a lot better than I would f done and with a warranty so if I t falls off the wall it’s on them I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in person set up. Phone support not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quick service, professional installation with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was great. Rocky start at first, buy everything ended up working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching tv in VIVID color. So beautiful, thin, sleek and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exemplifies professionalism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional while installing the tv. They explained everything thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use the Geek squad again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Professional, on time, neat, and knowledgeable! Our TV was installed perfectly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was quickly mounted with good dialog with the installers as to where and how to install. My daughter, age 37, had set this up for us as she and her husband had a similar service performed. The reason we cannot rate higher is that the discussion with Best Buy led us to believe the entire job was to be done and not leave exposed cords and wires. We certainly expected this for the charges we incurred of over $400. Had we known this, we would have done it ourselves or hired another handyman type contractor. So no I will not recommend the you or the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    "WOW" GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV quickly and put everything back the way it was and Cleaned up after them selves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were very helpful thank you I am very satisfied with my Tv on wall!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and the sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and installed the TV and sound bar as I wanted. They suggested the more neater and better way to install the sound bar. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time very professional and they installed my tv in no time and connected all the the wires. Very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no issues with the install! I would highly recommend all Geek Squad services!

    I would recommend this to a friend