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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1317 Showing 26,321-26,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Thank goodness they install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great service and nice guys. Could not have done it ourselves and had it look so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Our installer was very personable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3rd party technician was very courteous and knowledgeable. He did a great job and took his time to explain the details and operation of our new tv. his name was Matthew Whitworth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came on time and was very professional. He knew exactly what he was doing. Cleaned up his mess and made sure the tv was exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad member for 20years and have always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Professional, quick, and the TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to a portable stand and connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agents mounted my TV and did a wonderful job with it. I recommend The Geek squad with all of your home needs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some issues . Things got better and resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I was running late for my Geeksquad appointment and they were able to accommodate me without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for my components connected to the TV only to find out that they don’t connect audio components. So that means I just paid for my X-Box to be connected. I could have done that myself. I couldn’t have my Sound bar put up because they don’t drill holes in the wall . They wanted to sell me Sound bar holder and assemble cost. I just brought the TV AND THE COST OF PUTTING IT ON THE WALL and adding the price of connecting the X-Box. Not happy. Wasn’t informed on what they put up. I would like to have my Sound Bar installed. At a reasonable price. I already have the Sound bar kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, proficient and helpful, answering all my questions and demonstrating how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and fits perfect over my outlets. Nice and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Surround Sound System Issue Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents Mounted my 56” TV and fixed my Surround Sound Speaker Issue with ease and it’s working more smoothly and perfectly now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount my TV was very helpful, skillful and very friendly. She answered all my question and left everything clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C1 Oled mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly and knowledgeable. Clean professional mounting job and took care of all the annoying details of a DIY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad personnel install my TV very quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel install my TV very quickly., They were knowledgeable and extremely professional. Very helpful in explaining how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad members made sure it was mounted w exactly like I wanted—and they did a nice job in a short time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service. Tv slightly crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the overall installation by wall mount of my tv. My only complaint is my tv is about 1/2 inch lower on 1 side. It's not very noticeable however. My installer was very pleasant as well. I would recommend this service

    I would recommend this to a friend