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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1321 Showing 26,401-26,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was timely, professional, friendly and took the time to answer my many questions and explain the remote. Good reflection on your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. was on time,polite and very professional. He was very efficient. I would recommend this service to my friends. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I already had a wall mount for it to be attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared all was well but two days later had problems. I think the installers did the best they could and were fast. Good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installation Team is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was wonderful. They were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted the TV and set up programs.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no problems at all when I needed to return no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very proffesional and great availability to help and explain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t use anyone else but these technicians from Best Buy. Knowledgeable and quick. They also take time to educate you on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted two of our new tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent making sure everything was just right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated after a Home Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents determined they could not mount my Samsung Frame TV because we did not have the original template paper on hand. All the parts and materials available but a paper template stopped a simple hanging of the tv. This is after we just moved and are just trying to get things put back in the new house. Hard to believe professional installers can’t understand how to measure and hang flat. Also if so hard, why would they not have a basic template as part of their tool set for Samsung tvs? Now it is on us to dig out a template from boxes or deal with Samsung or just hang ourselves? Why then pay $250 for professional installation for this trouble?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and skillful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was knowledgeable and skillful. I just wish the TV had not be rescheduled 3 or 4 times before it actually arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely insulation Install the Walmount And tv very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on the process of installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did wonderful job and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup was done very well. Both OLEDS look awesome on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. I wish they would carry other mounts with them so they can offer you a better one vs. what you brought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernest was a great installer. Very knowledgeable and patient. He did everything I needed to get the TV up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to center and hang my tv were great. They worked well together and got the job done! I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quality is GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and reliable. Quality is top notch. I would definitely recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to my house and installed this product were very knowledgeable and performed the job quickly. It was worth the extra money to have experts do the installation,

    I would recommend this to a friend