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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1322 Showing 26,421-26,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    The cost is high but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! The two men who showed up were fast and efficient. They were funny too which was a bonus. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came the day after Christmas and installed two TV's. They were professional and provided great service. I would definitely recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and connected all devices. They also fixed issues we were having with the previous install of entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and completed the job perfectly promptly. Answered all questions and took the time needed to make sure I had all the information I needed. Perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted two tv sets. Agent Phillip and his assistant Cody did a great job. I think I got both of their names right, if not they both did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents took care in mounting TV. They were friendly fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. Arrived on time and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new TV above the fireplace and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great! Friendly and professional! They made sure to mount our TV exactly how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful. They were friendly and worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took his time to explain the mounting process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this agent had no issues mounting my 55" to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Very knowledgeable. They came on time and made sure I understood my device, they were patient and answered every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes some used to but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get used to! However after a while looks a whole lot better than being on a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Efficient Helpful Knowledgeable!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were great! They were efficient set everything up perfectly and wore masks! I can’t say enough good about them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing they installed my tv exactly in the center and was nice enough to center my dresser as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very competent technicians. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad installation disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did not accurately credit my account for upgraded TV and accessories I did not need. Also, he did not correctly program my remote, and did not correctly complete TV set up. Had to have Best Buy agent return, and then had to have my cable company come and ultimately fix problems. Very disappointed. Not satisfied. Not worth $249.00 installation charge. Also, telephone customer service help marginal, system was not set up to allow them to make adjustments and corrections.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted the TV eith no issues. Very professional.

    I would recommend this to a friend