Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was friendly and professional. My Tv looks amazing
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional experience as always!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience and agent. Nathan answered all my questions!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Worth having this service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job of mounting and setting up my new 55" Roku television. The tech made sure everything was working like it should. They were very courteous and got it done in a reasonable amount of time. Well worth the money.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with my experience with best buy so far!!! They communicate well
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and tested all connections and functions to make sure I was happy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Pricey, not a good finished look but on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Instillation was quick...friendly...very clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very nice..considerate..on time..and very fast..tv looks amazing on the wall..would definitely have geek squad install another if needed
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a wonderful job installing and clean up.They were efficient and very polite and would use them again anytime as we have done.Very consistent.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV very quickly...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality service. Worth having to protect and get timely help for your electronic stuffs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
YES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ididnt receive all mounting 56 and larger they didnt delivred I need my money back a brought from them I pay 155,90
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Nice work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but he knows his job at the end He passed 2 HDMI cable in the wall very hard while I did the same job easier later that day!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Very knowlegable & curtious, Thank you...
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, and Very helpful and professional , thank you
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent, timely service and professionalism.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad provided TV mounting service and they were friendly and fast. I am impressed with the aesthetic look the Geek Squad was able to give my new 65" Sony OLED.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew was great !!!! knew just how to put my 85 inch tv up and connect to my home theater system. Definitely will use again!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was awesome and did an outstanding job. They even took the trash as well. Keep me involved with the install process.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.contractor was very helpful and prompt. very respectful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional staff. Installed everything efficiently and quickly. No problems.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed and mounted the TV quickly and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from customer service representatives.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who mounted my tv was amazing, he was very knowledgeable & I felt confident in his service!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend