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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1327 Showing 26,521-26,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Big Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, technician did the install so quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and hooked it up to my components. All work was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from beginning to end, installers were kind courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and Jesse...were excellent...2 really good guys...got everything hooked up so quickly.!!!!i They made this whole experience so easy!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. so far I am enjoying this product. I felt the installations fee was little high though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job installing my TV-they were very professional but cancelled my first appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was prompt, efficient, they added my in wall wire kit and made sure the area was clean and everything worked before leaving. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great and very experienced in their job. The installation was very quick and professionally done. Job well done guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to put up my tv was friendly and knwe exactly what he was doing. He installed my wall mount and TV. I am very happy with the best buy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finely Adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Samsung Q800a and everything was finely adjusted with the best views in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our Sony tv outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were excellent. Mounted a Sony tv outdoors Excellent communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fulfilled all my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and was able to be creative and adapt to my wants and needs. Really enjoyed having him as my service tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lin was a great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lin was a great help qith the mounting and set up of my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job but higher fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv in the place I specified and connected it to required devices. The only point of weakness in this process is that other competitors offer a lower fee for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Answered all of my questions and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second tech sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The correct tech was sent the second time around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and professional service. I would highly recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to mount my new TV were very knowledgeable and very helpful to me!! They did a great job! Would highly recommend installation by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great as always. Friendly and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter’s TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very professional, reliable and took care of everything I needed to mount my daughter’s TV

    I would recommend this to a friend