Customer Ratings & Reviews

The two gentlemen were very courteous and was expedient. Not the first time I have used Geek Squad and never regretted it.

Agent installed the wall mount dead center on the wall above the fireplace. Had it up and running in no time

the agent mount my TV and setup , and answered all of our questions...

Geek Squad technicians were wonderful. Very professional, knew what they were doing and answered my questions.

First guy put it lopsided n lil too high...second guys didn’t drop it down exact inches i asked for.....but im jus here chilling wit it.

The agents did a great job. Very personable. The were able to use our old mount, and now we will return the new one for a refund. Thank you...Mr and Mrs Sims

Excellent mounting Bracket for my large TV!!! You can pivot the TV any way you like with no effort at all.

Could not have asked for better service. Guys were punctual . Polite and very curious. Knew what they were doing!

The technician did a great job. He was early and professional. Explained in detail about every possible option and did a perfect job.

He installed the TV, amp and all. He took the time to show me how everything worked.

They were on time, completed the work much better than I could have done and showed me several tips that have helped me with my new set up. Highly recommended.

Geek squad was terrific! Courteous, careful, and very generous with their expertise.

The two agents that came to my house were amazing. Both guys followed all of the cleanliness and COVID protocols, to an extreme extent.

The agents did terrific job of dismounting old TV and mounting new TV. They were very professional and courteous. Everything was clean and orderly when they were finished.

This Geek Squad install occurred quickly and was well worth the money! The agent took all covid-19 precautions which i was so grateful for!

TV works well and is easy to use. Installer was knowledgeable and set it up quickly.

Geek Squad did such a fabulous job, tv looks amazing and fits perfectly in my basement

The service agents installed our wall mount and an 86" TV easily. They are extremely professional and helped us to understand out new TV. Great service.

This service was the worst customer experience I've ever had, and I work in Business Banking for JPMorgan. The service does not include the mount and it should explicitly say that in the title. Two uneducated gentlemen showed up with the 8k TV i just paid a lot of money for LAYING FLAT, in a personal vehicle, wearing no Geek ID nor uniform to match. The men were not very educated on the TV. They thought since I got the Premium Mountint service, that the mount was inside the box.... it was not. This was such a bad experience, I had to ask tjem to leave. They left everything half opened and my living room a mess. The refund process was absurd. I had to wait 5 business days in order to request a refund after waiting on hold for more than 20 minutes. Absurd, poor, and negligent service. Never again. This also depends on the area and neighborhood that your store is located.

Awesome service from tech! Went above and beyond!