Customer Ratings & Reviews

The guys were awesome, they did an outstanding job, very quick and knowledgeable. Bedsides the tv, they also installed 2 rear in ceilings speakers for my home theater, at first it didn't work but they were able to find the perfect solution. They did a clean installation, you cannot see any wires. They cleaned the area of all debris. All I can say is outstanding!!!

Have used either Geek squad or MAgnolia people 3 times now. Very professional and very careful with my home. Would not use anyone else. They always seem to be able to figure out a way to get the job done. All of my installs have been in walls, etc.

The two gents that came were fantastic. Very good, very polite and technically spot-on. I will use their installation services every time for Wall Mount Monitors & TV's.

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.

The agent arrived promptly, brought necessary tools, cleanly installed, mounted TV, spent time with me for use, cleaned up perfectly, answered questions. Excellent work.

The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

Had a very pleasant experience when Javier and crew came to install my 75 inch TV and wall mount. They were fast, efficient, and very professional. If I remember right it only took about an hour or less. No mess and they took all of the boxes which I appreciated. Connected everything and programmed my Direct TV remote. Couldn't have been more pleased.

They originally told me they were showing up around 12:00 PM, but they must have finished early on a previous job because they called at about 11:00 AM and said they'd be arriving in about 15 minutes. They were professional and went right to work. Asked me a few questions regarding how high I wanted it mounted and even made a suggestion I hadn't thought of. They were fast...much faster than if me and my wife tried to mount our TV. Originally I was skeptical about the price, but it really was worth it to not have the activation of trying to do it myself.

First, I would like to thank Jeffrey Witt for his promptness and expertise installing my wall mount and cord cover. He gave me great suggestions to prepare for this service by telling me which extension cord to purchase ahead and at what height to install the tv. He called ahead to let me know when he would be here and he arrived on time. I love the tracking app. It tells you exactly where he is in his travels and when he will arrive. Love it! He left his card and advised me to call if I had any questions. Also, at the last minute I added a tv and Jeff was able to bring out the tv and handle the transaction in my home. So convenient. Thank you Jeffrey and Best Buy.

Fast, prompt and courteous service. The technicians got there ahead of schedule, so I wasn't left waiting all day. They programmed and demonstrated the product and made sure I was comfortable using it before they left.

Techs came in and set up TV and even showed staff how to use it.

The agents were on time, courteous, knowledgeable and fast! They took our old tv from the living room and mounted it on the wall in the bedroom and set up our new television in the living room. When they finished everything worked perfectly and all I had to do was choose which TV to watch and what show! Saved me a LOT of frustration trying to set up the dvd player and Wii since I’m not a technical guy. I’m really grateful for those guys for what they did and the extra time they spent explaining everything and answering questions. Totally worth the cost for the service!!!

The installers were professional and very efficient.

The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

Everything was good up to the installation day. Good communication good price, however, due to an increasingly poor national work ethic, the installer's helper did not show up so the installation wasn't done. Fortunately, my buddy was able to come over and we installed the wall mount and installed the 75" TV ourselves. Turned out great and probably for the better since you never know who's actually going to show up to do the work. Although the Geek Squad seemed to be all good otherwise.

These guys were great Will and Scott did a fantastic job they were knowledgeable and friendly they came out on a Wednesday to do a consult and return Friday for the install. They quoted me a price for a wall mount but was able to even get me a better one at a lower price. We got 24" TV added to our game room.

When I contracted my new 4K television to be installed by the Geek Squad I did so because of physical limitations I deal with and it was to be wall mounted. I thought the price was a bit high but I needed it put in within a certain period of time and not having dealt with any other installers of this type I decided to just pay up. After BB cancelled me out of my first appointment for no reason I chose an alternate date. When the date arrived my installation selected time was changed and I was informed a BB subcontractor would do the installation. Well all I can say was the installer arrived in time and was out of my home within 50 min. Everything was set up and explained to me. The work site was left clean. Some glitches at the get go but great install.

Excellent! They installed it efficiently and made sure all my apps were working. They were friendly and professional. Could not ask for better service. Very knowledgeable.

The Geek Squad went above and beyond installing and programming our tv. They were right on time, professional and made sure we could use the tv properly before leaving. They were so nice. I would recommend this service to anyone and will use them again in the future.

GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.