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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and Jerry came to deliver and mount two TVs for me. Thet were very professional and did a great job. We are very happy with our install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional. Showed us how to use every aspect of your new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and got the mount on the wall and the tv on the mount, cleaned everything up and went on their way. Everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job in hanging the TV. Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived promptly and was courteous and knowledgeable. He showed me how to use the equipment and answered my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we got this service. The team was fantastic. Everything was done perfectly. They helped set up the TVs too which was great. Great advice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have a professional install my tv, they installed a 65" in minutes, awesome work and they cleaned up all the mess as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv bracket mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job recommending the proper bracket and mounting the tv to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and professional. I love that you can’t see any wires. So glad I got this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Arrived on time, completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and completed the job as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful of home, on time, friendly, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sony Bravia. E got the 75” because that’s all our wall can handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual, efficient, professional, and provided excellent set up for our television. The cords reset properly so so the appearance was neat and proper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install. No muss, No fuss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & competent install. No fuss. Excellent install by Trevor/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full motion TV mount. The Geek Squad techs installed it but it is easy to manipulate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was quick and neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job of installing my tv and explaining all the items hooked up to it. Thanks guys.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job. How ever I had a major concern with the customer service department. I specifically ask for a A.M. appointment. There was a no call no show for the service tech for the redo. I had to call and inquire only to be rescheduled. I took three days off of work to get this completed. I wasn’t happy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job and explained everything they did. Tx

    I would recommend this to a friend