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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1339 Showing 26,761-26,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and perfect install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and informative doing a great job installing our new 50 inch Samsung 4K TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky did a great job installing new Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricky my tech worked with me to figure out the old mount and the existing system. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Professional and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, clean and installed my TV in no time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wall mount, TV, Blu ray and sound bar with no issues. they worked fast. They cleaned up all boxes, service was great. thanks Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional and knowledgeable. Quick and precise. I'm a happy customer, 100% satisfied with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They were knowledgable, friendly, and professional! These guys deserve a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs and wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 flat screen tvs were installed with Sanus wall mounts. They cleaned up and instructed us on how to operate the wall mounts and the tv controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lines in my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but the tv didn’t have the quality. It has lines in it and I don’t know how long it will be till I get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. Arrived on time and had all the correct tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents! Everything was handled quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very good at what they did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and connected all of my devices. Jay and Justin did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work in all areas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and craftsmanship. Really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided expert, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, friendly service and responsiveness to questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous! Arrived on time did the installation and a review on how to use the smart remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guy was great! Installed the TV/Sonos sound bar and helped me with some technical info. Personable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good to me--even if I am in crazy mode. I have had no reason to ever leave them after all these years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service snd support provided by the Geek Squad installing technican.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents knowledgeable ,personable and professional.would recommend these guys to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and outstanding service from Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad expert Asif. He was on time and very detailed. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a stand for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony set up a tv stand and mounted it to our 60"tv. Thank you, Anthony,

    I would recommend this to a friend