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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents are always great. Fast, clean and knows what they are doing. I love their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgeable and friendly. Installation was easy and fast. Customer service was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and efficient, took time to troubleshoot a problem. Very friendly, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They helped us to understand how it all worked too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and help me learn about my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and showed up on time to mount my TV on the wall. They answered questions and were very helpful setting up my TV and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent customer service. Will definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad never disappoints. I have now had the geek squad for 3 in home installations. I would never shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done. Professional and courteous. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and programmed everything for ease of use. Very professional and courteous. Will use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows how to mount tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a great job. They did it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second crew came in and did a nice job in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job aligning TV and within the cutouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only required to mount and test. I am working on my own peripheral equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALL TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM THAT DELIVERED AND MOUNTED THE TV WAS THE BEST WE HAVE HAD AND GEEK SQUAD HAS SOME GREAT INSTALLERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Dakota did a wonderful job setting up our new TV. They were quick and efficient and were well acquainted with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old mount had no movement so we felt like this would make it easier to mount and it was..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service! Hung my 60in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and informative! Thank you for explaining every step of the way. Both gentleman cleaned up and left the house how cleaned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fixed the problem from the firs third party people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and very quick! My bedroom looks like a theater :) Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech did a great job and was thorough in explaining the functions of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy in electronics completed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had I-Phone screen replaced due to mine being cracked. It was done without question and completed quickly.

    I would recommend this to a friend