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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1343 Showing 26,841-26,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and helpful. They even improved the picture on my TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Crystal Lake Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and connected and mounted my tv with clean and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss NO mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought the tv mount and sound bar ! Guys were professional fast and cleaned up ! Great job highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horrible Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this tv is the remote. It is not user friendly and Samsung needs to improve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't DIY, Call The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect. They pulled the HBMI cable through my wall and mounted the TV in no time. Great Service from Michael!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    04/15/2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin tv with unobtrusive bezels. Good brightness great Dolby vision support. Great for UHD and PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied Excellent service. Great value. Worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected everything. They programmed my fire stick to run the tv and sound bar. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did the installation were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! Very nice to work with and was able to solve every problem we encountered to get my system hooked up and working perfectly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs arrived as scheduled and were very quick and efficient - even took the old TV down - and explained everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything associated with the TV setup and working great. Felt very safe with the Covid-19 precautions they used and ask us to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team - worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (geek squad) did a great job installing the mounting and the TV. They explained how to adjust the tv to avoid glare etc on screen for optimum viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install wss fantastic and helped with TV functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad flat screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Crew went above and beyond! They arrived on schedule and left everything in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was smooth process. They arrived on time, and got everything set up. Showed parents how to work the remote. Friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV not set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fabulous deal on the TV, so used the savings to let Geek Squad do the install. Unfortunately, the installer knew there was a problem, left anyway, and didn't respond to emails. The TV randomly times-out, all the time. He said "if you see this screen just push home theater". He never said that was going to happen every 15 minutes! Claim it has nothing to do with install ... really? How come the prior TV worked perfectly then? Waste of $200 and no idea how I"m going to get it working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Took the time to insure all was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the tech's were knowledgeable took the time to do the setup as we wanted. Ray was especially good in setting up the Horizon. I would recommend them without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed with 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived timely. He was courteous and professional. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this heavier bracket to mount my new Sony 49" TV to the wall, it's a good sturdy unit and I'm glad I purchased this one. Would recommend it.

    I would recommend this to a friend