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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer care! My Geek Squad team was knowledgeable, so helpful and really patient with my skill level! Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad come in to set up my tv. Had bose sound in place from prior tv and have apple . Took them 1 hr to set all up. Very pleased with there work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have taken be a few hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time the crew rang my doorbell, to the time they left it was 50 minutes. A great job on the wall mount of a big 75" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Mmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. techs were on-time, helpful, got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so friendly and knowledgeable and took less than 30 mins

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave exhaust problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a microwave installed that I purchased from you. Although I initially sent a positive review, I cooked bacon the other day and the fan did not seem to be operating properly. The fan was blowing, but the house was filling up with smoke. I you-tubed this type of installation and their are tabs or adjustments that need to be made prior to mounting so the exhaust operates properly with my wall vent. I will come into the store after the holidays to try to rectify this. It's too stressful right now with holidays approaching. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having the geek squad membership because not only have we saved money but also time and energy to get everything set up.highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery, mounting, set up & haul away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, polite, efficient and professional. He left the area neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, courteous service from the Geek Squad employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad - super high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting our 65" on the wall, looks so much better than sitting on a stand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came and mounted our 65 inch class television on our great room wal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hE CATEXTED TO LET ME KNOW HE WAS COMING AND WAS P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST BUY AGENT SET MY tv UP AND WAS SO PATIENT AND FRIENDLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very neat, polite, clean up after they were done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Vaugh and his associate went above and beyond to get their job done hanging two 43" inch TVs. Very neat, polite, clean up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous and did a great job mounting our TV to the wall and setting it up. Thanks Alberto!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value & fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had installed for 1.5 yr now to Samsung Neo 8k 65". No issues or complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were Awesome, were very quick to get tv hung and operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good.....we love the TV and the colors are amazing...

    I would recommend this to a friend