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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1353 Showing 27,041-27,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, fast clean and polite. Would recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out were very polite and did a great job installing my tv. They were promptly on time and gave a call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality install of Tav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got the job done right and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife received a TV for being at her job for 35 years. Best Buy came out and installed it on the wall in a short amount of time and it also looks good too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Knows Their Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounter my new 75" HDTV, connected all devices, and guided me thru the set up process. They also moved my old HDTV upstairs and set that one up as well. The new HDTV is another issue. On my second TV and the picture quality is terrible. Geek Squad hinted that it was my DISH equipment that was not state of the art. Did make a call to DISH to have them trouble shoot my problem. They said I have the latest Hopper and the settings are all just perfect for this set. Totally disappointed in the Samsung HDTV set this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Had them for second time very polite and knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad IsGreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job by the Geek Squad and great recommendation on the TV we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were prompt and very thorough. on time and very smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quick thorough service. Made sure everything was operating correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillips, was one of the outstanding installer. I will have him to install anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV - we up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and placed all the connections properly in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our TV were extremely knowledgeable and friendly and especially helpful. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a TV mounted in our conference room, and geek squad arrived right on time and mounted it in under 30 minutes. We will be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome services! On time and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient and fixed an order screw up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, polite and competent. Willing to go the extra mile and see things to completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally performed and in a safe manner wearing masks. Offered professional explanations to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting my tv and cleaning up after themselves. Very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow they are so nice they new what they were doing and got it up and running and then explained everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Easy install. Tech was very professional and install went well.

    I would recommend this to a friend