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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were very professional and set up tv and sound bar and mounted the tv to the wall. They did a great job and were very knowledgeable. They even organized all my cords. Worth every $ to have the Geek Squad do your installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and set up TV and even showed staff how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is so professional and knowledgable. It's like having your own IT Department in your house. I don't know how we lived without Geek Squad before. So many benefits for so little money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived right on time, were very polite and efficient in mounting my new TV. Unfortunately, they were not completely in the know about hooking up a set of wireless headphones. After two service calls, several phone conversations, and lots of frustration--my daughter hooked the headphones up in two minutes. Do not know where the disconnect was. Overall, I am happy with the installation--just cannot give a 5 star rating when the Geek Squad could not finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad to my house on two occasions to install tv mounts for my 65 inch televisions and they did a great job very professional and I highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actual geek squad members are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN the ACTUAL geeks showed up, it was fantastic! The two guys that came last night went out of their way to do an excellent job, very professional, very knowledgeable! Not like the guys that were first sent to install this TV so we understand we’re contracted and a third-party. That was very disappointing and if my husband hadn’t Stopped that install and waited for actual Geek Squad installers, no telling what kind of a mess we would’ve had today. Just have to say that we appreciate the efforts that you guys made in coming late in the day yesterday to make it right and the TV is on the wall and more comfortable with how sturdy it is and the job they did. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, couldn't use it due to the nature of the mounting). They were great about making sure to position it where I wanted and also hauled the box/trash with them afterwards so I didn't have to worry about it. I recommend TotalTech because install for both TVs I purchased was free (just needed to buy the mounts).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV he did a fantastic job and made sure every thing was working right. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with the outstanding service from our local Geek Squad! Prompt, professional, neat, quick install and all questions answered. Worth it to hire a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and speaker system and walked me through the key features. He was extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering, mounting and setting up. very professional job and great personality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They were quick and worked very clean. Definitely worth the money I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went above and beyond installing and programming our tv. They were right on time, professional and made sure we could use the tv properly before leaving. They were so nice. I would recommend this service to anyone and will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service is well worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for the white glove service with installation. The Geek Squad did an outstanding job! They were able to mount our 85inch Frame TV in the exact location to our specifications - way better and more efficiently than I could have done myself. They measured very carefully and precisely, and were extremely professional. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

    I would recommend this to a friend