Customer Ratings & Reviews

The techs were amazing and provided valuable recommendations on placement

Agents handled tv with care and was very professional and pleasant.. Mounted tv very professionally.. Thank you

Quick efficient and professional. Cleaned up as well.

Guys showed up on time, were neat knowledgeable and polite. A great help to a non tech soul like me with their tutorial. Feel like i got my money's worth.

The person was good they came in and mounted the monitor where I wanted it. With no serious issues, was clean and fast.

Very study and has much more ability to tilt than expected! This is great to access your ports and plug while mounted.

I recently had surgery and was unable to stand to get my tv's mounted. They came out and even brought a different mounting system that worked better and was less expensive

Great service. Fast, accurate, neat. Made sure I have all parts prior to arriving

awesome service and team; truly dedicated to customer service

The cool thing about having tech support is getting things installed free from charge.

The Geek Squad team was efficient and TV with Soundbar was connected properly.

I purchased the Geek Squad service pla to set up my 65 in Samsung ales tv and sound bar system. They were awesome with the installation and instructions.

Excellent Customer Service! Geek Squad installed my TV quickly

Great help and very informative no issues would use again

2 guys installed a 55" Sony on an existing wall mounted bracket left by the previous owner. They did that as well as tie-wrapping the power supply brick and the cable box.

The agents were patient and took down the old set up and streamlined and hooked up the new purchases.

Great service from our tech that came to install the tv mount. He installed our previous one as well and was a pleasure each time.

The Geek Squad was very friendly, answered any questions i had, and mounted / installed my TV very quickly

you have to get the annual protection with the geek squad , this has paid for itself in a number of items that i have purchase, don't pass this offer up

This service was part of other work but when the techs came we decided not to do it anymore. The cost of the service was promptly credited to my credit card account (within a few days). This is unlike some of the other products which weren't needed. It has been 17 days since they were not needed and taken back by the geek squad techs, yet the status still remains listed as "out for delivery". I've tried twice with Bestbuy reps to get this resolved but nothing yet. last time I was told it takes a while and they couldn't give me an estimation of how long. Absolutely rubbish!