Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous. TV was to big for me to install by myself so this was worth it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Geek Squad mounted it and explained how to work TV/remote.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best one out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as advertised, love having the option of lower my tv.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men very nice and did the job very professional. Explained to me what they need to do and cleaned up there work space.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
best mount for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works for every direction you could possible need. pulls out from the wall as far as 15" moves -left/right / up /down . couldn't ask for a better wall mount
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Mounting Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hang my tv in my existing mount but adding an sound bar mount, Which I like
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful i had Some issues after install they took the time to come back and fix it the same day
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 1 out of 5 stars
Not totally happy with customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial installers seemed great till 65 inch tv was taken out of box and the screen was cracked. Not installers fault. Had to wait two weeks before we could get new tv and installed. New guy was terrible was only supposed to hang tv but would not center tv on wall said that was as good as it was going to be and left. We set up another appointment with Geek Squad to check this situation out to really see if it could be centered They set up appointment time on a sat between 12:00-8:00 and no one ever called or showed up. Stopped by store next week was told that we weren’t on the schedule funny I received a survey for Josh whom I talked. To and set the appointment up for us. Still tv is not centered have filled out several serveys. Not one reply. No phone call. Text. Email. So still unresolved tv matter. So much for Elite membership
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jonnie. Thank you for taking time to share this with us. We appreciate the feedback and sincerely apologize for the crazy experience you've had. I definitely hear you out and the trouble you've been through. To get this continued and resolved, you can either connect with your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed my 75" TV did an outstanding job. Very professional. On time, neat, and quick. Will use installation services again when needed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted the bracket and made sure all was working before they left ! Very professional!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mounting tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kendal, was the geek squad gentleman that came over and from start to finish very proficient with arriving time and all around great job.. very pleased
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and polite. They installed my TV and connected it with a sound bar.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Plus plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a Great job. On time and efficient and professional
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did it again awesome work done very quickly and answered all my questions
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind in support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the peace of mind. Sometimes tech can be too confusing so I’ll leave it to the professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who mounted by TV did an excellent. Very professional.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation. They really know what they a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv, and also programmed the remote for my other tv. They were amazing
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did everything that I asked and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were Great. Very helpful. Not just did they Install my new tv but also set up my entertainment system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and quality work. Very friendly and patient.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you! Great service and very friendly. The tv looks amazing!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
