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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1366 Showing 27,301-27,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer came in and was very courteous. Installed the mount and tv over the fireplace quickly and was very efficient and clean. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is awesome...rate 10 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very well protected concerning Covid going on. he was on time. and installed and mounted the tv very quick. less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Explained everything, showed us how it works, didn't make a mess were extremely respectful- Great experience. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, and efficient. Couldn't have asked for more getting a wall mount and TV installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    steveomt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done properly at the time of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose and Oscar are great installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure all devices were connected and talking to each other properly before leaving. Cleaned the area and managed cables for a cleaner look

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1st Installation Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience for TV set up was disappointed. After set up, I did not have knowledge of my new TV, and had to reach out for a second technician. I realized that the 1st technician mounted my TV incorrect, possibly falling over. The 2nd technician saw the issue and fixed it. He was very knowledgeable and felt bad he had to fix the 1st technician’s mistake. By the way, it’s a third party and not the geek squad. The 2nd technician set up and help me understand my setup and knowledge of how my TV work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. I just didn’t like that I was told the Sanus mount I purchased with my TV was not going to work , so i had to purchase a Best Buy mount that they had in the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Greek Squad install three TVs. They have alway done an excellent job. We highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed u on time and installed my 75" TV set up on stand. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came promptly and on time and connected our devices and made sure we could operate everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! So happy we opted to add the Geek Squad Protection Plan. So far extremely happy with all of the services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the service we get from Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer Wesley was amazing. So helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job putting up my 86 inch tv..looks amazing for all my sports needs !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, no stress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out with a smile on their faces. Geek Squad didn’t disappoint. Put up a 72” in no time and alight exactly where we wanted in between two windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv/tv wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and they were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little bit bulkier than Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but very sturdy. I was looking for a zero gap but this one worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Mount, TV Mounted & TV Programed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV on the wall mount I purchased. They programed the TV also.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!