Customer Ratings & Reviews

The guys were beyond great, solved my issue with my tv and made me feel appreciated as a customer

Easy and affordable. It was perfect as I couldn't take a break from work and service was provided.

Great guys and knowledge in the install and setup made they made the entire process easy.

The agents did a great job of setingm up ,y new 55 in TV.

Great mount and fast service from total tech, greatly recommend

Well done job by the geek squad! Friendly and helpful

Dondre (and his helper, Malik?) were very polite and professional with their mounting/installation of our new Samsung TV.

It started with 3 diff date & time changes. Then, the geek squad serviceman that was scheduled, ended up not working the install date. I ended up with a scramble to get TV delivered B4 the installer was due. A man from a 3rd party company called MasTec who said he came in from Kissimmee, FL, alone. He then had to call to get someone to help him to take the old TV down & new TV up on wall. I asked him if he knew what a premium install meant (he did not), I showed him a printout from the internet. He basically said he planned to do the basic install & setup the internet. I had to show him where he was supposed to add the Blu-ray player and add 2 streaming channels. It also talked about configure an existing voice control device(Alexa), I had to do along with cleanup and had to haul the box, etc down stairs & out to the trash dumpster because he said he would either take away the old TV or the pkging, not both. I even had to clean up. I was charged for Premium Install which did not happen, he did take the bad controller to the local store and brought a good one back. I tried to call 2-3 times to talk to the geek squad about the overcharged service and about the missing receipt for this service. Both times I got disconnected half way through the call and each time I called back the same thing happened with a new person. The person on the other end of each call had my name, order#, phone #, etc. But they never called me back. I'm not a happy camper. Geek squad owes me a reduction in charges plus a copy of this bill. I love my TV but Geek Service needs help.

The agent was very professional and confident. I was very satisfied.

The agents made me happy with tv mount install!!!

The installation team was courteous and efficient.

Were great. Beyond good.know, listened, Explained

They knew about Mount and tv fast and good service

Witt the squad plan unsurpassed professionalism at a great rate highly recommend as we had a very friendly tech

Good service overall! On time, and they were nice and worked hard to get an old mount I had on the wall. If you are not into DIY I recommend.

Perfect team and perfect work. They did a great job in mounting my 77” TV .

Agent provided Awesome, respectful, fast customer service.

Two guys unboxed and set up a 55" TV. They were great setting up the TV, but then blew quickly through the TV configuration / setup, clicking on "agree" to all of the privacy / data sharing options without actually checking with me on any of it. I had to go back and uncheck all the data-sharing myself. They were good but they were in a hurry to get out and on to the next job. Use them if you can't lift the TV and set it up yourself.

They were on time they were professional definitely recommend the service!!

They mounted my tv and sound bar beautifully. In wall mount for both. They showed up on time and knocked it out quick. Well worth the money.