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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1375 Showing 27,481-27,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best experience I have ever had for an installation or service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing a 75" Samsung TV on a brick fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great explained and ask how high I wanted the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sevice was great, the programming was quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, the service I requested was quick and efficient. The conversation was very informative. The overall customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and mounted TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Perfect mounting. The mounting tech team delivered the TV and mounted it in an optimal place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very efficient and knowledgeable. Very please with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fabulous job! Would recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were terrific! They knew what they were doing--intelligent, professional, careful, thorough, polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Friendly, courteous and a great experience overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek agent was very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were good and helpful. Unclear why I was charged a separate fee for mounting over a fireplace. This service was no different than the mounting of another TV in a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the bracket and my TV. They connected the cable box and Blu-Ray player with the universal remote from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected devices to make sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who came to set it up did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came and installed my TV. they did an excellent job and they were professional and answered all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were absolutely outstanding- very grateful for their expertise and attentiveness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a usual great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV on the wall. Connecting all of my devices and ensuring and showing me how to operate the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismael was amazing, very knowledgable and did a great job!!!! I would definitely recommend their company Mastec. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went fine and the product is working fine. Great job all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed safely and quickly on a wall mount. Geek squad was polite, professional, and funny. Would definitely recommend and/or use them again.

    I would recommend this to a friend