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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1377 Showing 27,521-27,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was prompt, courteous and efficient. Explained what and why, cleaned up and left the new TV operating beautifully. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting for flat screen tv is great, it pivota very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very good, knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time (different home each time) having them mount TV. So very professional and knowledgable. Very well prepared to do anything you may want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only installed it they also hooked up my antenna and scanned my Television for channels successfully. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Geek Squad for installing my second wall mounted TV. Professional and took all necessary Covid-19 precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total care was a big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed everything and made it easy to understand the whole new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house was friendly...they answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented and thoughtful mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team mounted the tv hiding the cables beautifully and gave good advice regarding placement. Great team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very nice and quick to get their work done. They were scheduled to be at our home between 12-4 and they called at 3:50 saying they were on their way. I'm glad they installed it all though and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 guys really knew what to do and did it fast with no problems. Hung a large scree tv, hooked it up and programed the tv and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, friendly, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a helpful team. They were professional and thorough. Very friendly. Have recommended Best Buy based on them alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and kind, the mount swivels and pulls out very good range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were so friendly. I felt so at ease after the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy was great, knowlegable even with delivery issues went well om the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were proficient in the installation of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i made this year. Upgrade my tv and worth 100x better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Derrick arrived on time, super nice and polite, knew the job, and got it done quickly and perfectly. Worth five stars! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything for me from taking the television out of the box to mounting it and showing me how to operate it. Great value for all that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, helpful, courteous, and efficient! overall pleased.

    I would recommend this to a friend