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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    GS unmounted &installed my TV &SoundBar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took less than 1 hour to: Dismount old TV Adjust mounting bracket to handle new TV Mount new 65” Sony TV Configure and Setup new Sony TV and Connect to my DISH receiver Quality work completed in a very short time. True professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew came out and did a great job hooking up my 75” Samsung and all the wiring too. They were very respectful of my equipment and how I wanted it hooked up and operating! I always recommend the Geek Squad to hook up systems as they do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality is Beyond Reproach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and function on a challenging wall made of stacked stone. Geek Squad were a husband and wife team that drove from out of state to complete the install. Very happy with the product and even more happy with the quality and attention to detail on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of lg 65" c2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the 2 technicians was smooth and efficient. Cleaned up all box and cardboard. Tv is aweome. Picture is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. The service tech was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs did amazing work. 70 inch TV and sound bar and mounted tv on wall. Very clean and sleek look. No cables showing. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that set up my new TV were great. They made sure the TV mount was centered and level and fit correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43” Samsung TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractors that mounted my tv were professional, knowledgeable and considerate of my home. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job in no time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an awesome job. They were very knowledgeable, called ahead of time as requested, showed up on time, put on shoe covers without me asking, did a very quick a professional job, and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived per schedule. Very friendly and knowledgeable. TV mounted precisely and neatly. Basic functionality of TV and sound-bar (+ sub-woofer) explained. Process went quickly. They cleaned up thoroughly after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional asking how I wanted the TV mounted in regards to height and position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Work and Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Tech Best Buy customer and want to give SAL, Alex, and Zach, a HUGE SHOUT-OUT for their impeccable craftsmanship, stellar customer service, terrific follow-up, and their expert skill and knowledge!! My wife and I were looking at two other companies to install and mount our televisions, and am extremely ECSTATIC to have gone with Best Buy/Geek Squad, especially due to your amazing employee/colleague SAL! We are absolutely delighted with the two jobs that he spearheaded for us and are already looking to do a 3rd project with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. I’m able to personalize it and connect with ease to other apps. Still vibran!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Geek Squad Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, great, patient service. Careful and knowledgeable, and a total pro. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed my tv instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called to let me know he was on his way, arrived on time, practices safe distancing,etc. hung my TV, cleaned up the dust from drilling in the wall,,,,,everything went EXCELLENT!!! Couldn't have asked for better service!!!

    I would recommend this to a friend