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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    My geek squad service was spot on

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a GREAT job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called before they headed to my home. They arrived on time, were very skilled at setting up my new TVs and wall mountings, answered all my questions, and cleaned up after themselves. I could not be more pleased with their work and their professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of lg 65" c2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the 2 technicians was smooth and efficient. Cleaned up all box and cardboard. Tv is aweome. Picture is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg from Geek Squad my new Family room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Greg install our new Samsung 65 Smart TV in the Family Room. As usual he was promptly on time, very professional and careful during installation. He has installed many TVs for us in our home and every time it is a pleasure to catch up with him. He truly is the best and I highly recommend him for Installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor Fox was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Fox was great. He is with Geek Squad and delivered and set up the TV so it was so easy. very knowledgable guy and it really helped me for someone else who knew their biusinee=ss to put it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big heavy TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most sturdy tv wall mount I’ve ever purchased! Easy to install and didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where very professional and quick plus showed us how to use everything. worth the money cuz if they mount it and screw up the tv they fix it. i had no problems however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynt6905

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and connected TV back up. Agent is always fast knowledgeable and personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived right on time, were very polite and efficient in mounting my new TV. Unfortunately, they were not completely in the know about hooking up a set of wireless headphones. After two service calls, several phone conversations, and lots of frustration--my daughter hooked the headphones up in two minutes. Do not know where the disconnect was. Overall, I am happy with the installation--just cannot give a 5 star rating when the Geek Squad could not finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv were knowledgeable, friendly, and very efficient. I would be please if they were sent for any of my geek squad work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Insignia 43" TV. The techs who came out to have it mounted and set up did a great job, and were very friendly. Had the complete installation to my receiver been less expensive, I would have purchased that as well. I am very disappointed that this TV does not come with a hard copy user guide. I've no clue what all it can do, nor do I know how to connect the TV to the receiver so I can hear the TV through my speakers. I have the optical cable, but when I try to "Add Equipment," it always gives me an error message. I've called Insignia for help, and was on the phone almost an hour. I called Geek Squad twice. They didn’t know the answer, and just told me to make an appt ($129??) to have them come out and hook it all up. Over all, I'm happy with the initial service, but not the price to get it fully installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Removal and Remount New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps called in advance of arriving. They showed up on time, quickly reviewed mounting location and went to work. Offered to use a better/different mount that was initially purchased (had on their truck). Quick, efficient and most importantly polite during the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43” Samsung TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractors that mounted my tv were professional, knowledgeable and considerate of my home. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb insulation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, courteous! TV and all equipment functioning wonderfully together. He made it easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad to install and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and well worth the money spent. Very professional, prompt and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

    I would recommend this to a friend