Customer Ratings & Reviews

All around great experience from start to finish while installing

Great! The install was fast and very informative. He help suggest the height and help program the tv looks great!

The idea behind paying to have my two 65” TVs mounted for me was to save time and not have to do any of the work. Things didn’t go that way. One tech showed up to mount my TVs. They needed help putting them up because one person can’t realistically put up TVs that large. While the tech was nice and did put the mounts up correctly I was paying to remove the hassle from my life but had to do half the work anyways. Some damage to my drywall from knocking the mount into the wall and over tightening the other caused more of my time to be wasted with the damage claim, setting time aside to have the damage looked at, and now needed a contractor to come fix the issues. Not only that but having to do half the work I paid for isn’t great. When I called to file a complaint about the service I was told that I should have refused the service and rescheduled for another time which would have wasted 2 days instead of just one day because I would need to set aside a Another time for them to come back with the right amount of people to perform what I paid and scheduled already. This service has the opportunity to be wonderful but failed miserably for me, the TVs are mounted well overall but I paid to save the effort and time, had I known I would be paying to still do the work I would have just not scheduled the service. Next time I’m more likely to just find the time to do this myself.

The agents were on time, courteous and professional. The install took less than 30 min and then they cleaned up and left the area immaculate!

Perfect! Best Buy does such a great job and the plan is valuable in the future to have.

The Geek Squad installers did a great job on installing the tv, explaining all of the features of the tv and cleaning up after the installation was completed.

I was very pleased with the product I received . The agents assembled my mount and connected the tv and devices

The guys mounted my to and helped set it up. They were fantastic. He even wore his plastic over his shoes when walking on my rug

Agents set everything up without problems and we have been enjoying the new TV.

They arrived extremely fast and the whole process was fast and professional, totally recommended.

The agents mounted two tv's very quickly and set everything up for us. They arrived at the scheduled time and were very professional.

Absolutely the BEST thing we did! The Geek squad were wonderful! Will certainly use them again!

The agents were excellent. We could not ask for any better service. Best Buy is the only service we would use. Thank you

The gentleman mounted and installed our tv. and set up all our apps. Really a great help to us as we're older and not as tech savvy.

Geek squad did a fabulous job mounting our TVs and connecting all our devices. Arrived early and had everything up and running fairly quickly.

They were awesome. On time and perfectionist at their job.

If you are installing a tv definitely use Geek squad. They are exceptional and well worth the money to have them professionally install my tv and sound bar.

They show up at the time promised, do great work, and leave no mess behind.

Very good service. Prompt and on time. Even cleaned up there mess.

The agendas who mounted my TV did an awesome job they dressed the wires and were very friendly