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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1392 Showing 27,821-27,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new TV to the wall and did a great job in a timely manner. Plus they were polite and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 85 inch TV easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job and was very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd TV set I had installed by the Geek Squad. Installers are highly recommended, consistently great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with my Best Buy with my Total Tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satiafied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time and did a great job. They spent plenty of time answering all the questions we had and even cleaned and threw away all the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted myTV and made sure everything is connected and working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivers and setup our new TV were great! They took their time to get it just the way we wanted and spent time showing me the TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were swift to mount and install my 80 inch tv and cleaned up the mess. I am happy with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clara and Jackie are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clara and Jackie were awesome! Patient, professional, and overall good people! Extremely satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose the professional’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional. They called before arrival. Was on time within the time window, fast and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Timely and Nicely Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and mounted four televisions in our home. For each room he asked about the height and adjusted as needed. He was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek Squad mounted my tv on the wall. They were quick, efficient, and cleaned up after themselves. TV looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great service. I was happy to find this for TV installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tv mounting without the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does an amazing job. They do it right and they make sure to clean up the mess afterwards. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a fabulous job with the install of my order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad did a great job in the installation of theTV over the fireplace and connecting up the stereo components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed...no hassle installation of our 55 in our bedroom...professionally installed on the wall and looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the 200 dollars for the totaltech membership for all tge great benefits. The geek squad member came in hot. The first thing he said was "that In-Wall Cable Concealer Recessed Power Kit is not on the order so, i would have to charge 50 dollars just to install that for you." Then he dismounted the old tv, and he had doubts about the installaling the new tv base on my connections and the way they were setup. He did give me the choice, but ultimately I decided not to move forward base on more cons than pros. I decided to call a friend and he helped me mount the tv with no issues whatsoever. I am thinking about canceling the totaltech membership since i haven't reeked any benefits. I called the geeksquad CS line. the rep on the phone said if cancel the membership i whould get a pro-rated refund, but when I went to the store they young lady tells me I can cancel the membership, but i won't get any refunds since I purchase the membership for the year. The cancelation will go into effect once the first year runs out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend geek squad! They came out and did the job to the best they can and made it look great. A lot of knowledge in these people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75" TV and made all the proper connections. The result looks great. Professional, courteous, friendly.

    I would recommend this to a friend