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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1397 Showing 27,921-27,940 of 38,693 reviews
  • Rated 3 out of 5 stars

    Confusing Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new tv was very confused. Was told I needed a new wall mount and sound wire. Bought both and returned both after another tech said I needed neither. All resolved but very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    “65” Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv right in the middle where it’s a very nice view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with Geek service, they installed my 65" TV very professionally and with no problems. I would hire them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the set up team was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up team were polite, put on blue booties to enter my home, and were so patient with my questions and so informed about the set up of my smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows exactly what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. In and out quickly. They are professionals that knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my T.V quickly and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all my devices good and the technician was so friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to purchase a HDMI cord, excellent customer service, however had to wait to long to see customer service representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the Geek Squad to do the installation which they did easily and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job on the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe mount fits nice and flush again the wall. The TV hangs true and straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my devices, very organized all the cables behind the Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Pete were very patient while I tried to resolve internet password issue while setting up our new Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. He was knowledgable about how high to put the tv and the sound bar. it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mounting of a 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were very competent in mounting the TV. They had to make minimal adjustments and the TV looked great in the entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful tv and services. it has everything that you need to download such as hulu or Netflix. plus alexa connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were good. The multiple appointments with drop off, set up, mount. Inconvenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent punctuality communication and service 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the tech support this install was a great value. Techs were on time fast, courteous, and professional. TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan did a first rate job !!! Communicated well and completed the mount of three TVs exactly as we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service rep, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install - mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and made sure installation was complete and all my questions were answered

    I would recommend this to a friend