Customer Ratings & Reviews

Geek squad team was wonderful. They showed up in a timely manner. Mounted the tv with no problems. Explained to me how to operate the tv as well as the sound bar and subwoofer. Very professional and friendly.

The agents from The Geek Squad mounted our TV and connected it seamlessly. They were professional, courteous, and knowledgeable.

All i can say is the guy that came and installed my Tv and Mount did an amazing job and he knew what he was doing he was an experienced and professional he mounted my tv less than 45 minutes he even showed me the functions of my new tv with the magic remote and also put a cord cover so you cant see no wires great job Geek squad.

The tech did a beautiful job mounting my TV. He ran the cords through the wall so I don't have ugly cords hanging down. He put the cable box and Firestick on the back where they can't be seen. He also installed the sound bar on the TV so when it is turned the sound follows. He did set up so I only have 2 controls to deal with instead of 3 and explained how to use everything.

Everything was good. Geek Squad was friendly and knowledgeable, but the one thing they didn’t do was to set up my Sonos system I had to make several more visits before it was done.

GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

Agents were very personable, knowledgeable, and efficient. They did an excellent job installing/mounting our TV and sound bar. They set the TV, sound bar, cable box, remotes, and streaming services. Answered all of my wife's and my questions. I would highly recommend the Geek Sqad for installations big and small, our two techs are a credit to your organization!

They mounted my TV to a third party stand and connected all mys stuff. They made sure everything was working before they left and took the box so I didn't have to deal with it.

The agents called to let me know they were on their way, the arrived on time, masked up for safety, they had great attitudes, very professional, patient with me as I am not tech savvy @ all, they were nice & I just truly enjoyed the experience 100! I would definitely purchase this service again & recommend it to all my friends b/c of my marvelous experience.

Russell, the technician who installed our TV, was timely, professional, communicative, and an absolute expert! We bought a 65" TV and needed it mounted in the corner of a room. The associate at Best Buy recommended a wall mount and a kit to run the power, optical, and HDMI cables through the wall. Our house was built in 1890 and the walls, while drywall on the surface, harbor many intricate layers of plaster, hand-cut wood, and who knows what else! The technician, who also owned a historic home, installed the cable kit and wall mount expertly and efficiently. He singlehandedly completed the entire project in less than an hour! We were impressed with his friendly, yet professional demeanor and the care he took to ensure our entertainment setup was impeccably installed. We will definitely use Geek Squad in the future!

Agent Jesus and his assistant were awesome and patient at mounting my new LG Oled Tv and LG surround bar. Did everything perfectly and answered a couple questions we had. I would recommend them to install your new tech they have such a fun personality. Well done guys I would like to have them again on my next tech install.

I purchase a 50" Sony smart TV for an older couple. The couple had lots of concerns and questions. The two Best Buy employees were very professional and helpful. I couldn't have asked for better service, they nailed it.

Chad was the one to help us installing our wall mount with 86” TV. They were very professional in keeping area tidy and well done. I hope to see him again in my future needs.

I only needed one man to install my TV wall mount, and he, even alone, did a fast and thorough job. When I go to adjust the angle, the whole thing feels safe, sturdy and strong. The Geek Squad guy was really nice, kind, helpful, quick, knowledgeable, and did a great job!

Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

The delivery and install persons, especially Brandon, are super professional and install both TV and sound bar perfectly. They helped with setting up and go over all the features of the Smart Google TV XR75X95J TV as well as the Sony HT7000 sound bar with me. Both Geek Squad installers are very nice and did all clean up. I highly recommend Best Buy TotalTech support and installation with wall mount from Best Buy!

The agents gave me a call when they were about 20 minutes away. When they arrived they immediately set to work hanging our new TV above our fireplace. They did an excellent job in about one tenth time it would have taken me with the help of a brother! Great Job! Definitely recommend Geek Squad for installations!

Geek Squad were very professional. Before they came in the house they put on shoes covers. They asked me where I wanted the TV installation. They were very helpful. They asked me to sit on my couch to make sure it was the correct height. They also turned the TV on to program it. They also showed me how to navigate the remote menus. The small touches makes the customer feel good. I will always use Geek Squad for all my TV needs.

We had The Geek Squad mount a 55" TV for us this morning. The two men were prompt, polite and knew what they were doing. They noticed I had a Roku stick and just went ahead and plugged it in for me. I highly recommend the Geek Squad if you need a TV mounted on the wall. It only took them approximately a half hour.