Customer Ratings & Reviews

Geek squad did an excellent job of mounting my TV with an excellent mount. I did have to hire an electrician to run an outlet to the wall because geek squad doesn’t do that. geek squad did an excellent job of hiding all wires and the cable box.

Geek Squad installation team is the best! They are detail oriented, make sure you understand the process and they help you set up your new TV with your cable and WiFi. They also make sure that you’re happy with the location of the tv on your wall before finalizing the installation. I highly recommend them versus using a Best Buy third party provider.

They mounted my TV to a third party stand and connected all mys stuff. They made sure everything was working before they left and took the box so I didn't have to deal with it.

I can’t remember the installer’s name, but I really appreciate how professional, clean and fast he was, I really want to thank best buy for hiring only the best to do these installation’s, I will always have confidence in the Best Buy’s employees!!!! THANK YOU BEST BUY ONCE AGAIN!!!!

The Mountain service was amazing the guys was extremely helpful they were a third-party company but work Great they came up with great ideas to help me put my TV on the wall and was very understanding they did outlines of the TV before they mounted on the wall I was totally satisfied with the work that they provided.

GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

Chad was the one to help us installing our wall mount with 86” TV. They were very professional in keeping area tidy and well done. I hope to see him again in my future needs.

Very quick and professional service. My installer was extremely knowledgeable and considerate to my needs. My TV bracket installation required someone skilled due to the very limited space, and the job was done flawlessly. He also used boot covers to work inside my house. That was appreciated.

Amazing service! Had a bad experience with a 3rd party installer a couple of months earlier through Best Buy and almost stopped buying from them. Ask for the their own folks to set ya up and you can’t go wrong. The guys were so helpful and patient and they made me a Best Buy fan again!

The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

The Geek Squad mounted an outdoor tv on my siding on my deck. They were knowledgeable, courteous, and neat. They did a great job. Highly recommended. Well worth the money.

Beyond amazed at the professionalism, timeliness, and execution. Just had a sour experience with another mounting service install (Best Buy Third Party). I was so happy to get the actual Geek Squad. Ben was attentive, helpful, and the full representation of what I expected with the service. He even marked up the wall prior to installing which gave me the confidence needed.

Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

the Geek Squad is always exceptional. they answers all of my questions and ask Where I want things. The TV was set up quickly and I was able to use it fully when they left.

All i can say is the guy that came and installed my Tv and Mount did an amazing job and he knew what he was doing he was an experienced and professional he mounted my tv less than 45 minutes he even showed me the functions of my new tv with the magic remote and also put a cord cover so you cant see no wires great job Geek squad.

I purchase a 50" Sony smart TV for an older couple. The couple had lots of concerns and questions. The two Best Buy employees were very professional and helpful. I couldn't have asked for better service, they nailed it.

Just bought a 58 in sharp 4k tv that I had the geek squad mount in my bedroom and moved the Samsung 55 in that was previously in my bedroom down to my basement in which they also mounted using full motion mounts. They did an excellent job as they have done with so many other tech jobs around my home...Tv mounting done effortlessly and nicely.My third tv that the Geek squad has done over the last year!!!

Russell, the technician who installed our TV, was timely, professional, communicative, and an absolute expert! We bought a 65" TV and needed it mounted in the corner of a room. The associate at Best Buy recommended a wall mount and a kit to run the power, optical, and HDMI cables through the wall. Our house was built in 1890 and the walls, while drywall on the surface, harbor many intricate layers of plaster, hand-cut wood, and who knows what else! The technician, who also owned a historic home, installed the cable kit and wall mount expertly and efficiently. He singlehandedly completed the entire project in less than an hour! We were impressed with his friendly, yet professional demeanor and the care he took to ensure our entertainment setup was impeccably installed. We will definitely use Geek Squad in the future!

Perfect if you want your setup to look professionally done. The tech save the day by having the caps for Samsung TVs that help fit the tv more securely to the back of the TV. Without the caps you can not install them. My TV was about 2 years old and didn't remember where those caps were or even seeing them, but if you don't have them you can not mount your tv. The tech saved about $400.00 worth of services for best buy. Home theatre should notify customers of these caps when a tv mount installation is purchased for Samsung TVs.