Customer Ratings & Reviews

The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

geek squad was professional and through, knew their business and set my tv up to where I was watching after they left. they knew their stuff and installed my equipment without any issue.

The team was amazing! Team leader showed up first to scout our home and the installation location and then the proper number of team members showed up to correctly finish the mounting of the TV and installation and setup. We had a tricky path to our basement wall and they figured it out. Took TV out of box, and safely moved it. And they even took back the box so I wouldn't have to worry about discarding it. Will def. bring them in again for any work I need.

The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

Got a TV from you folks and had one of your installers put it up. Wonderful experience. On time delivery, courteous installer, everything went like clockwork. Perfect. Thank you.

The guys that came were extremely knowledgeable, very quick and very helpful in showing me how to use my new television. They were also very interactive with my 3 year old who had to be involved in everything, and know what everything was, so he could later mimic everything they did after leaving. I appreciated THAT most of all, because we lost my husband in August and he did all that stuff with Daddy. I also appreciated the extra time to be able to add all of my streaming services and making sure that I was able to sign into all of them. Thank you so much Geek Squad!

The workers that set up our equipment did it the way we asked and set up the workings of the TV before they were done. They hung the TV quick and secure. They also set up the old TV where I wanted it in the basement and set up my Bose system to it. Very happy with the experience.

Geek squad did an excellent job installing my TV. They even went back after I requested to have the HDMI plugged in. Very professional to deal with.

Very professional. Knew exactly what to do to install my TV over the fireplace. Connected the inputs and tested everything before they left. It looks great!

Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

The Geek Squad team did an awesome job. They were very knowledgeable, called ahead of time as requested, showed up on time, put on shoe covers without me asking, did a very quick a professional job, and cleaned up after the installation.

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).

Installers arrived per schedule. Very friendly and knowledgeable. TV mounted precisely and neatly. Basic functionality of TV and sound-bar (+ sub-woofer) explained. Process went quickly. They cleaned up thoroughly after installation.

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

We met yet another couple of Best Buy gurus today. Chase & Dan delivered (and installed) a new TV and a Roku device. Each person was unimaginably helpful and efficient. They explained each of their actions in detail. They each exceeded ALL known expectations. They were: Knowledgeable, Experienced, Candid, and incredibly Patient. They likely achieved a new level of geriatric certification as a by-product of our conversations. Please do your best to retain their expertise.

One word...Outstanding!!! Very friendly, knowledgeable installers. Went above and beyond by checking and replacing a speaker cord.

At first I wondered if the $250 price tag was a bit too much but as soon as they left I knew I got my money's worth. The two men that installed the TV were on time, courteous, knowledgeable, and cleaned up after themselves, in addition to wearing shoe coverings as soon as they entered. They were swift and precise in installing the TV's wall mount and then the TV itself. I wouldn't hesitate to use their services again or recommend them to one and all.

Rose and Jacob were amazing setting up and mounting my new Samsung 75” TV! They completed the job perfectly. Their communication was great, they were incredibly helpful from start to finish, they were able to explain what they were doing and why they were doing it (also offering advice on what they thought was best), and they even had an additional mount I could purchase with them on the spot after realizing I had purchased the wrong type of mount myself. I’d give them 6 stars if I could! If you want your TV mounted properly, this is the service to purchase!

The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.

called to let me know he was on his way, arrived on time, practices safe distancing,etc. hung my TV, cleaned up the dust from drilling in the wall,,,,,everything went EXCELLENT!!! Couldn't have asked for better service!!!