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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1400 Showing 27,981-28,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted our sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar mount. Even showed my husband and I different features with out tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Geek Squad installed 75" TV rather than me. Everything was done right and with care to surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement tv. They were fast, connected everything, took away the old tv, and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this mount as it turns a bi, tilts and moves back and forward for better viewing in all parts of the room. It is very sturdy for the 55" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by geek squad and very quick on their install on new tv and we're very professional with all the setup process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual mounting did not take place on the first visit because I did not have a needed bracket for the sound bar, No problems at all on second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for better customer service…outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and extremely professional. They explained everything to me and offered other suggestions on wiring and hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable, they new the best setup for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny ,very professional,highly recommended.I will use again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came he describe what he was going to do he did it professionally set up my TV and left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, they do everything and i cant see my life with out them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job hooking up my TV and instructing me on the use great job, this TV is amazing very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! All questions answered. Respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great. Since we are a member of Best Buy Tech Group. We rely on Best Buy's service who know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no qualms. It works perfectly fine and even beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came in and mounted tv in less than 30 minutes. They did not leave a mess where they had to drill into the walls and carried all trash away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, clean, compassionate. Took the time to understand my needs and worked with to achieve a suitable solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable install crew. They ensured my huge TV was mounted properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the install service was excellent. Good communication on when they would arrive and quickly done.

    I would recommend this to a friend