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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was a little more involved than planned, the mounting worked well and Greg and Rel were extremely professional and took the time required to ensure an excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Perfect Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always , the geek squad technicians were friendly and knowledgeable. They made sure the TV was mounted properly and programmed the TV and explained everything. Asked if there was anything we wanted programmed special and they set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, I had everything ready for TV, great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient, and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to install my 75” did a fantastic job. They were professional, quick, friendly and knowledgeable. They even helped to hook up my sound bar and checked all connection, picture, and sound to make sure they were working. They worked so smoothly and really clean so I didn’t have much to clean up or anything when they left. The even took away my old tv as part of the TotalTexh service. Everything was done so smoothly and efficiently. I was very impressed. I won’t use anyone besides the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install a 70 inch tv on my wall. They showed up on time and were very fast with the install. They knew exactly what they were doing when they showed up, went above and beyond and cleaned up everything they did. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A + JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give my installation grew 10 stars if I could. Three geek squad members made it a fast and professional install. Best Buy is lucky to have these three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of handling the tv with care & putting it in a better position on the wall than l previously had. Also was helpful in making sure l had it setup & working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad peeps that came out to install this Amazing TV did an amazing job. They mounted it very easily and didn't make a mess at all. They were more than cordial and professional which is the best thing you can ask for. They took their timing explaing everything about the TV and getting it all set up with my apps and profile etc...Side note....Love the picture. Love the sound. Great from any angle. Glare from window is almost non existent or at the very least not a nuisance. Love Sony TVs and this by far is the best, especially when Geek squad installed it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs setup was great. Right height

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Techs were awesome. Very knowledgeable, experienced and skilled. I am very happy with their installation and recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. Seamless installation, very efficient and clean. They were friendly and gave great suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, competent, and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team arrived on time - early, actually. Installation was done quickly and well. Team explained some useful features on device, knowledgeably answered any questions i had, and would readily have stayed as long as required had i had more questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was professional and personal. They did an excellent job and mounted the tv and wiring exactly how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great install by the Geek Squad. The young men were very knowledgeable and explained everything. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup done by Zac and James of MasTec. They were very professional and knowledgeable. I was very pleased with the whole process and I commend these gentlemen on being an asset to their company. I give them both a 10+ rating.

    I would recommend this to a friend