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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They were super nice and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was super friendly. Explained the process in detial and was very helpful. Install was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv perfectly. Very happy with their performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He took his time and made sure it was placed exactly in the right spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed on wall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took their time and made sure everything was installed and leveled. Then they cleaned up and were done in around an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient, knowledgeable and friendly. They did great work, explained all their duties and would not hesitate to recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted, programmed the amplifier and all the other items items to our New Samsung 55" LED TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job installing our 75 inch Samsung. They were precise in everything they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on Brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always do a great job and are such professional. Will keep using geek squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are fantastic, quick, professional, prompt. Make sure you get the Total Tech Support also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient!! The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv and soundbar in record time! You could barely even see any wires! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely, professional, respectful, and friendly. They listened to my concerns and answered all of my questions. They were great about follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did great job on precisely locating the position and also assisting with running all cables properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job connecting the tv and installing the mount BUT it was a little high and I would really like it to be lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They straightened up my wiring mess, mounted my tv, and showed me how to use everything, very professional, awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hasn’t happened yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it done yet. In fact you still have my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was handled with care and mounted well. Clean courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went well except sound doesn't work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes but my the soundbar and subwoofer don't seem to work with my sonos move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, how can you fault a mounting. There it is, on the wall, and moveable in all directions for anyone sitting anywhere in the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took longer than anticipated, but may have been because the equipment programming took additional time.

    I would recommend this to a friend