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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1411 Showing 28,201-28,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    GeekMountingSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! The installation went smoothly and they answered all my questions! Thanks so much for excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and knowledgeable in product specifications and operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv as well as an under-cabinet radio and CD player efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and wires placed behind screen with cover

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need follow up visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung tv and connected it. It needs to be raised on the wall and the agent didn’t have a tool. He has yet to come back. Been three weeks. Also tv is not working well. Bad picture and keeps blacking out. I need the follow up visit to fix this. Might be the receiver or a cable. I have purchased both and am WAITING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSEOME JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job mounting my 85" TV. The tech provided suggestions and did the mounting in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retiredLC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy agents did good job of mounting and setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work this is my third review saying the same thing highly rated and recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are first class and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great service . They were quick as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an awesome job! Not only set up TV but also hooked up Receiver and streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional install job for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my 50inch bedroom TV and sound bar. Very happy with my new setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so nice, polite, professional and patient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall did a good job with the TV mounting service but other companies offer cheaper prices. Since Best Buy delivered the tv I just had them do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Called prior to arrival, arrived earlier than scheduled time and were a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible install staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional, followed COVID precautions and install of my 82” went smooth fast and flawless. Great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job mounting my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did amazing and mounted the tv quickly and efficiently. He was really helpful and did an awesome job. Tv looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hook my services back up and even added a few things. Very nice and efficient work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason is my fave geek! Greatly appreciate his help, care of my products and honesty. His teammate was great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when not subcontracted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if actual BestBuy Geek Squad -I had problems when BestBuy sends a subcontractor instead.

    I would recommend this to a friend