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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1415 Showing 28,281-28,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. They told me the problem exactly when I brought the laptop in for service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rocky Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few GeekSquad visits the many complicated parts of our home entertainment system have been performing adequately.the mounting part was easy compared to getting various features to work as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove, which install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mounting service, I brag to everyone in my family and they've all purchased thru best buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism, went above and beyond the call of duty. Television and home theater sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great.fast and efficient and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stayed until we knew how the remote worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed our new Sony TV arrived on time, please take, knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the agents mount my new 43" smart tv on the wall. Looks great and bracket pivots right and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Did the job connected everything, checked everything To make sure it was working properly. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tight places

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount was just what we needed to fit our new larger tv in a tight space. Love how it swivels so we can view from multiple angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount. Can rotate the tv in different directions. Seems sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and the team did a great job installing the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV in no time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are awesome I have had them come twice for different tv in different times and I’m always satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system in my jome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick resolution of issues. Good explanations on how things work. Cleaned after installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set system up where it was questionable for TV to fit but they got it done with little effort thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great with scheduling our install. Very professional and came when they were expected and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure all the devices and apps worked. did a great job of explaining it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great for television installations and oven unit service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of hanging my TV and installing my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was awesome and they really seemed to enjoy what they were doing and very helpful in answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting my 65" TV and my soundbar.

    I would recommend this to a friend