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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    geek squad installed my 75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who mounted my 75 inch Samsung tv above my fireplace mantel were just fabulous. they could not have been more professional. I am so pleased. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture-easy use of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job hooking the mount top the wall and Tv no wires showing and explained how everything operates also cleaned their mess up very satisfied would have them again very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY WEREE GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my TV. they were efficient, professional and patient with my questions. Highly skilled and very good at what they do. i hope all your teams are like the guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Perfect Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Televisual Triumph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted connoisseur of all things cinematic, I sought to elevate my home theater experience to dizzying new heights – quite literally. And so, I turned to the trusty Best Buy TV Mounting Service, a perk that comes free with my esteemed Total Tech Membership. Little did I know that I was embarking on a breathtaking adventure that would forever change the landscape of my living room. Upon summoning the TV Mounting wizards from the hallowed halls of Best Buy, I was greeted by a team of professionals who exuded a level of expertise and enthusiasm that would put the Avengers to shame. Armed with an arsenal of tools and a shared mission to bring my televisual dreams to life, they approached my beloved flat-screen with the reverence and precision of a team of Swiss watchmakers. As I stood in awe, the Best Buy Mountaineers scaled the towering heights of my living room wall with the grace and agility of nimble mountain goats. Their movements were as fluid and harmonious as a well-choreographed ballet, with each member of the team playing their part in perfect synchronicity. In the blink of an eye, my TV was mounted securely and majestically, as if held aloft by the mighty hands of Atlas himself. The level of precision and attention to detail displayed by the Best Buy crew was truly awe-inspiring, leaving me convinced that they must possess some form of telepathic communication with the spirit of the wall itself. The pièce de résistance of this televisual transformation, however, was the meticulous cable management. The once-tangled mess of wires that haunted my nightmares had been banished, replaced by a pristine and orderly arrangement that would bring a tear of joy to the eye of even the most hardened neat freak. In conclusion, the Best Buy TV Mounting Service, generously included with my Total Tech Membership, has proven itself to be the superhero team-up of the century. My living room has been transformed into a cinematic sanctuary, and I can now bask in the glory of my wall-mounted TV, safe in the knowledge that it has been expertly installed by the finest mountaineers in the land. Bravo, Best Buy, you've truly outdone yourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team that provided service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was professional and personal. They did an excellent job and mounted the tv and wiring exactly how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and cleaned up and gone in under half an ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys arrived at my apartment building 15 minutes after they called. They scoped out the path they needed to take, brought in the TV and wall mount, marked the wall with blue painters tape to show where the mount needed to be and had the TV mounted with no cords showing in just a few minutes. This was a simple TV installation with no other equipment to be connected. I have used Geek Squad for years and have never had a disappointing experience. But Geek Squad is not a product so quality is dependent on your local Best Buy and who they hire and how they supervise. I am a Total Tech member so installation was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had Geek Squad mount our new inside tv and our patio tv! Did a great job. Personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad pkg for 1 yr. Super

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount / 75” tv wAs installed by Best Buy. I loved it. The salesman recommended we purchase the tec package because it was actually cheaper and saved us about $250 for things we were having them do and it’s good for 1 yr. It’s great! The guys came to put together my tv stand, installed the wire thing in my wall so you can’t see the wires, then installed the tv mount, mounted my 75” tv, connected everything up, got my cable working, gave me a quick lesson, took my Huge monster dinosaur big screen tv with them, They did everything from start to finish. When my husband got home from work he was able to relax. So convenient. We will do this all the time now. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad TV mounting!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with me explaining where on the wall I wanted my TV mounted. They were very professional, friendly and great teaching thee functionality of the TV and the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceman of the Year = DON BRANDON!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

    I would recommend this to a friend