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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1421 Showing 28,401-28,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the best decisions of my life. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad switched out and mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job switching my large tvs and mounting them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad, Tim was professional and knowledgeable about the TV mount. Excellent work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks make life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was awesome! The tv was good! The mounting professional! Very satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very good. Quick, efficient and careful. Professional and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome, hooked everything up, set up our new tv AND patiently ran through everything with us!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used a third party to do the mounting. They hit wiring in the wall and damaged the opposite side wall in my bedroom. The BB person who sold me the TV and equipment was out of the country and trying to deal with others was a mess. Trying to explain to one of the representatives off shore was useless, and trying to figure out who to deal with was not fun. If you use BB, make sure you have access to a single point person who is willing to navigate BB's maze of support people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, careful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is GREAT! They carefully attached the TV mounting bracket to the wall at tha appropriate height and mounted the new TV. Very nicely done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! As promised. Great Experience! We will use the Geek Squad Again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad we have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. Great job mounting and connecting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Mounted tv and set-up with explanation on how to navigate thru the smart Tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly and knowledgeable. They installed mu TV and soundbar quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Smooth cordination and no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very polite and explained how to use everything, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Geek Squad services for mounting just makes sense for a product this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. everything works great. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew was great, very professional, and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great! Professional, friendly, knowledgeable, quick, prompt, patient and great workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the tv were so professional and gave great tips for using the tv. Too bad the tv is technically a dud!

    I would recommend this to a friend