Customer Ratings & Reviews

Agents did a great job in mounting, and got everything but an older soundbar working.

Technician installed a Sony XBR-65X900F (65”) but did not know I had paid to have the wires installed behind the drywall - even though I had paid for premium service. When he arrived he told he did not know I wanted the wires hidden but would do it if I bought a kit. I rushed out to Home Depot to purchase a behind the wall kit on Black Friday then came home - the rest of install went without incident. Today, I took down the Sony TV because the picture was less than stellar and purchased a LG OLED 65” - I might require Best Buy to come back to install this TV but this time all equipment is LG. LG 4K blu-Ray, atmos soundbar, rear speakers and OLED. I was disappointed that I paid for the premium service but the technician had not been informed - he was rushed to complete the job because he was only told he was doing a normal install. I felt a little short changed considering premium entails more than a regular install. TV updates were not completed and remotes were not programmed, if a customer pays for premium service they should receive it not be told by the technician that they didn’t know.

They are very helpful in giving their opinion on which location and how to best install everything for your space.

I wouldn’t hestitate to use this service again. They stayed until everything was perfect, and gave me contact info in case any quest.

Very professional and helpful. Very quick setup and explained everything after instillation.

The larger units would not fit in the space available so the technician suggested this unit and it works great!!

The squad was informed and knowledgeable on all my devices. They did the job professionally and courteously.

The fellow did a great job with our TV mount. Was on time and professional.

Very professional, prompt and on time. Very knowledgeable about the Hisense 75 inch HD TV various features.

Excellent quality work and friendly service, as usual.

Great service by Dominic! Very professional and quick! His installations and service calls have been awesome!

The guys were very helpful. They new what they were doing remounted my old mount and made it secure. No complaining and got the job done

Agent is one of the best technician precise and knowledgeable

They showed up on time and were amazing. They week professional and highly skilled. I highly recommend. Great Job Guys.

Full motion really help out with tilting the tv where you need it to

geek squad came to set up my new TV. They were so nice, very professional and answered all my questions.

Best Buy sends the beat guys to perform the services requested. I am glad to know of their offerings.

Excellent as always and very helpful. Tech was the best

The instillation went smoothly and they made me feel comfortable. All of them were knowledgeable friendly and courteous. Will cotinue to use this service

The Agents from Geek Squad were friendly, professional, knowledgeable and they installed 3 TV's and were so clean you never knew they were here.Thank you