Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1425 Showing 28,481-28,500 of 38,693 reviews
  • Rated 4 out of 5 stars

    Job not finished.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not able to connect my TV. Needs to return to finish the job and connect the computer cable to unit. Also the agent didnot connect all my devices to my TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and helpful Agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV. Technician took time to explain aspects of the TV and helped hook it up to the existing internet. Technician was on time and let me know he was on his way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was awesome. Torrey knew what he was doing and would definitely ask for him in the future when the opportunity arises to use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service! Excellent professionalism! So happy with my TotalTech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed grear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatdfffffffffffffffffrrfrrrrrrffrrrffrrrrrrrrrrfrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen that came to install my tv and soundbar were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Polite. Patient when answering my many questions. I'm kinda cheap, so when I say it wss worth every penny,i REALLY mean it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knows that they’re doing and does quality work. They are helpful and very knowledgeable. Thank you, Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good and went well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TechnIcIan arrived on time and we gave him the box with the TV mount. He installed it in less than half an hour, and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gig squad agent mounted my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered the TV and Mounted it Satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was quick and easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a quick orderly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly and professional. I would highly recommend Geek Squad for other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional they came an did it fast an cleaned up the mess before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and team that came to install had me up and running in less than 30 min. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always neat and clean. Geek Squad always provide awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gaved me great suggestions.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted not connected 2my google or echo.Great supports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting our new tv. Only reason I gave 4 stars is because they were over 3 hours late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get back to work quickly because the Geek Technician repaired my computer.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and the service was very professional!

    I would recommend this to a friend